Dental Patient Care Coordinator

Dental Front Office Coordinator Wanted:

Come and join our patient-dedicated team! We are looking for a loyal team-player that consistently expresses a positive and caring attitude, a commitment to excellence, and a hard work-ethic.

Our General Dentistry practice consists of a father and son doctor duo, as well as a talented team who are always committed to the success and positive outcomes for our patients.

We are currently seeking a professional who exhibits the following:

• Greet patients warmly and ensure a smooth check-in/check-out process.
• Assist with scheduling appointments, maintaining patient records, and have good phone skills.
• Handle dental insurance verification, claims submission, and follow-ups to ensure timely reimbursements.
• Explain treatment plans and insurance coverage to patients, answering questions related to benefits and financial responsibilities.
• Coordinate pre-authorizations and benefit verifications for procedures.
• Manage patient billing, collections, and accounts receivable, including setting up payment plans.

Qualifications:

• Experience: Minimum 1-2 years of experience preferred in a dental front office role with knowledge of dental insurance and customer service.
• Skills:
• Customer service-oriented with a patient-first mindset.
• Proficiency in dental insurance processes (verification, claims, appeals).
• Strong organizational and time-management skills.
• Excellent communication skills.
• Experience using dental practice management software.

We are dedicated to our team and their success/professional growth, both in probationary period and long-term commitment with our practice.

This is a full-time position, a 4 day work week Mon.-Thurs., and the hours are typically 8:00 AM - 5:00 PM.

We offer competitive compensation, which is determined based on experience, proficiency, and exhibition of talent.

Other Experience Desired:

* Bi-lingual or Multi-lingual (Russian, Romanian, or Spanish) preferred but not required.

Thank you for your time and interest into this position. We look forward to hearing from you!

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance

Education:

• High school or equivalent (Required)

Experience:

• Open Dental Software: 1 year (Preferred)
• Dental Front Office: 1 year (Required)

Language:

• Russian, Romanian, or Spanish (Preferred)

License/Certification:

• CPR Certification (Preferred)

Work Location: In person