Dental Receptionist

Job Summary
We are seeking a dedicated and detail-oriented Dental Receptionist to join our team. The ideal candidate will be responsible for managing the front desk operations of our dental practice, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires strong communication skills, proficiency in dentrix, and a commitment to maintaining patient confidentiality in accordance with HIPAA regulations.

Responsibilities

• Greet patients and visitors warmly, providing excellent customer service at all times.
• Manage patient scheduling, including appointments, cancellations, and follow-ups using Dentrix.
• Verify insurance eligibility and benefits for patients prior to their appointments.
• Maintain accurate patient records and ensure compliance with HIPAA regulations.
• Answer multi-line phone systems promptly and professionally, addressing inquiries or directing calls as necessary.
• Assist with medical administrative support tasks including filing, data entry, and managing health information management systems.
• Collaborate with dental staff to ensure smooth office operations and effective patient care plans.
• Utilize computer skills to manage office software efficiently (Microsoft Office).

Experience

• Previous experience as a Dental Receptionist or in a similar medical office role is required.
• Familiarity with medical terminology, dental terminology, and insurance verification processes is essential.
• Experience with Dentrix is required.
• Bilingual candidates are encouraged to apply as they can enhance patient communication.
• Strong clerical experience with attention to detail in documentation and patient service is required.
• Excellent typing skills (10 key typing) and proficiency in Microsoft Office applications are necessary for this position. If you are passionate about providing exceptional service in a dental setting and possess the required skills and experience, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 36 per week

Benefits:

• Employee discount
• Paid sick time
• Paid time off
• Tuition reimbursement

Experience:

• Dental office: 1 year (Required)

Ability to Commute:

• Phoenix, AZ 85015 (Required)

Ability to Relocate:

• Phoenix, AZ 85015: Relocate before starting work (Required)

Work Location: In person