Dental Receptionist

Overview
We are seeking a dedicated and organized Dental Receptionist to join our boutique prosthodontic, patient-focused practice. In this role, you will be an essential part of our team, ensuring the smooth operation of the dental office while delivering exceptional administrative support and customer service. If you are a dynamic front desk/admin dental professional with excellent communication skills and clinical knowledge, we invite you to apply.

Responsibilities

• Greet patients warmly and manage the check-in and check-out process to create a welcoming environment.
• Schedule appointments and efficiently manage the dental office calendar.
• Handle patient inquiries via phone and in-person communications.
• Maintain accurate electronic dental records using Cleardent software.
• Process patient information, including insurance verification and billing inquiries.
• Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
• Collaborate with dental staff to ensure seamless patient flow throughout the office.

Requirements

• Previous experience as a Dental Receptionist or in a similar role is preferred (but we also welcome keen new grads with a great attitude!).
• Proficiency with dental software systems, particularly Cleardent, and familiarity with Microsoft Word.
• Knowledgeable in billing and insurance processes.
• Strong understanding of dental terminology and electronic dental records management.
• Excellent organizational skills with a keen attention to detail in administrative tasks.
• Ability to communicate effectively with patients, staff, and healthcare professionals.
• Ability to work well under pressure while maintaining a friendly and professional demeanor.
• Commitment to our practice values of excellence, collaboration, integrity, and innovation.

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Benefits:

• Company events
• Dental care

Ability to commute/relocate:

• Toronto, ON M4V 2Y7: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Dental receptionist: 1 year (preferred)
• Cleardent software: 1 year (preferred)

Work Location: In person