Disability Support Worker – Psychosocial Disability & Community Support| Western Melbourne | Casual

Disability Support Worker – Psychosocial Disability & Community SupportWestern Melbourne | CasualHelp People Build Better Lives.

At EddenRose Community Services, we believe exceptional disability support changes lives.

Every conversation, every visit and every decision has the potential to build confidence, restore independence and improve someone's quality of life.

We exist to deliver disability services that are safe, professional and person-centred. Our participants trust us during some of the most challenging periods of their lives, and that trust is earned through consistency, professionalism and genuine care.

We are building more than a disability service.

We are building a workforce recognised for integrity, accountability and excellence.

If you believe that every participant deserves to be treated with dignity, respect and professionalism—and you want to be part of an organisation that shares those values—we would love to hear from you.

Why Join EddenRose?

Working at EddenRose means becoming part of a team that believes exceptional outcomes begin with exceptional people.

We offer:

• Meaningful work that makes a genuine difference in people's lives.
• A professional workplace with clear expectations and strong leadership.
• Structured induction and ongoing support.
• Access to the EddenRose Academy for continuous learning.
• Regular supervision and mentoring.
• Clear systems, policies and governance that support safe practice.
• A collaborative team committed to continuous improvement and participant outcomes.

Location

Western Melbourne - Supporting participants across:

• Point Cook
• Werribee
• Hoppers Crossing
• Tarneit
• Truganina
• Williams Landing
• Laverton
• Altona
• Sunshine
• Deer Park
• Caroline Springs
• Melton
• Footscray
• Surrounding Western Melbourne communities.

Work locations vary according to participant needs and operational requirements.

Employment Type

Casual

Employment is offered on a casual basis.

Shifts are allocated according to participant needs, worker suitability and operational requirements. Casual employment does not guarantee a minimum number of hours.

Salary

From $35.00 per hour (Casual) plus Superannuation, applicable SCHADS Award penalty rates, weekend and public holiday penalties, travel allowances and kilometre reimbursement where applicable.

Classification and remuneration will be determined in accordance with the SCHADS Award based on the employee's classification, qualifications, experience and the inherent requirements of the role.

About the Role

You will support participants living with psychosocial disability and complex support needs within their homes and local communities.

Responsibilities may include:

• Supporting community participation and social inclusion.
• Assisting participants to build independence and daily living skills.
• Supporting recovery-oriented goals and healthy routines.
• Transporting participants to appointments and community activities.
• Assisting with shopping, meal preparation and household tasks.
• Monitoring participant wellbeing and identifying changes in presentation.
• Following Individual Support Plans, Behaviour Support Plans and Risk Assessments.
• Completing accurate and objective progress notes after every shift.
• Reporting incidents, hazards and safeguarding concerns promptly.
• Working collaboratively with Support Coordinators, Recovery Coaches, Behaviour Support Practitioners, Registered Nurses and allied health professionals.

What Success Looks Like

At EddenRose, success is measured by the positive difference you make in participants' lives.

Successful Support Workers:

• Build trust through consistency and reliability.
• Promote participant choice, dignity and independence.
• Maintain strong professional boundaries.
• Follow care plans, organisational policies and procedures.
• Demonstrate sound judgement and professionalism.
• Complete accurate documentation after every shift.
• Communicate respectfully and effectively.
• Escalate risks and safeguarding concerns promptly.
• Contribute to safe, stable and predictable support environments.

Who Thrives at EddenRose?

We are looking for professionals who:

• Believe participant safety always comes first.
• Understand the importance of professional boundaries.
• Value accountability, governance and continuous improvement.
• Take pride in delivering high-quality supports.
• Accept feedback and actively seek professional development.
• Work collaboratively within multidisciplinary teams.
• Understand that documentation is an essential part of quality care.

This role is unlikely to suit applicants who prefer informal work environments, have difficulty following policies and procedures, or are seeking a companionship role rather than professional disability support.

Essential Requirements

Applicants must demonstrate the ability to perform the inherent requirements of the role and possess:

• Current NDIS Worker Screening Check (or willingness to obtain before commencement).
• Current First Aid and CPR Certificate.
• Current Victorian Driver Licence.
• Reliable, registered and comprehensively insured motor vehicle.
• NDIS Worker Orientation Module (or willingness to complete before commencement).
• Right to work in Australia.
• Smartphone with internet access.
• Ability to work independently and within a multidisciplinary team.
• Ability to communicate effectively and complete accurate electronic documentation.

Desirable Qualifications and Experience

The following are highly regarded but not essential:

• Certificate III in Individual Support (Disability), Certificate IV in Disability, Certificate IV in Mental Health, or another relevant qualification.
• Experience supporting participants with psychosocial disability or complex mental health.
• Experience implementing Behaviour Support Plans.
• Understanding of trauma-informed and recovery-oriented practice.
• Medication Administration competency.
• Experience working within Supported Independent Living (SIL) or community-based disability services.

Our Commitment

EddenRose Community Services is committed to providing a safe, respectful and inclusive workplace.

Employment decisions are based on merit, demonstrated capability, operational requirements and the inherent requirements of the role, consistent with the Fair Work Act, the SCHADS Award and applicable anti-discrimination legislation.

Join EddenRose

If you are passionate about improving lives through professional disability support and want to work for an organisation that values integrity, accountability and excellence, we encourage you to apply.

Together, we are building safer supports, stronger communities and better participant outcomes.

EddenRose Community Services
Putting People First.

Pay: From $35.00 per hour

Benefits:

• Employee mentoring program
• Professional development assistance
• Travel reimbursement

Work Location: In person