Dispensing Optician

About us

Union Family Eye Associates is a small, family-oriented business with a strong 16-year history.

Our work environment includes:

• Modern office setting
• state-of-the art equipment
• Continued educational support

We are looking for an experienced individual to join our team. The ideal candidate will have a passion for helping people with their vision needs.

Responsibilities

• Assist patients in the selection of prescription eyewear
• Educate patients on frame and lens options that suit their unique needs
• Adjust eyewear to ensure a comfortable fit for patients
• Document patient eyewear orders in the Point of Sale and EHR systems
• Operate optical equipment to facilitate the manufacture of eyewear, including lensometers, pupilometers, and progressive lens identifiers
• Verification of prescription and measurements of eyewear received from optical laboratories
• Dispense eyewear to patients, including frame adjustments as needed to ensure proper fit
• Counsel patients on appropriate use and care of their eyewear
• Evaluate and manage patient concerns with their eyewear
• Maintain relationships with optical frame vendors, providing feedback on sales and frame selection inventory
• Maintain inventory of vendor frames not participating in consignment programs
• Index documents pertinent to patient care from the document management system to the EHR system
• Perform dispensing desk turnover/set-up and equipment/frame sterilization
• Maintain OSHA standards to ensure a sterilized and safe environment
• The ability to work on-site
• Predictable, reliable and prompt attendance

Competencies

Customer Service - Demonstrate good customer service to ensure a positive patient experience.

Clinical Knowledge – Have appropriate clinical knowledge to provide safe and high-quality care to patients within the applicable scope of practice. This includes accurately recording and communicating patient information to all relevant members of the team.

Building Patient Loyalty – Effectively meeting patient needs; building productive patient relationships; taking responsibility for patient satisfaction and loyalty.

Communication – Clearly conveying information and ideas through a variety of media to team members and patients.

Attention to Detail - completing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Experience:

• Optical: 1 year (Required)

Work Location: In person