Enterprise Account Manager

Job Summary

• This role is responsible for creating and executing account plans, building strong relationships with enterprise accounts, and achieving revenue quotas. The role anticipates client needs, identifies growth opportunities, and collaborates with stakeholders to ensure seamless delivery. The role manages risks and leads contract renewals and negotiations, with a focus on driving value for the client and the organization.

Responsibilities

• Develops and executes comprehensive strategic account plans for key clients, aligning their business goals with the organization's offerings.
• Develops and maintains strong professional relationships with the client to understand their unique business challenges.
• Utilizes margin management techniques and engages with partners to improve win rates and solution delivery.
• Anticipates client needs and facilitates solution development in collaboration with internal and external stakeholders.
• Defines and pursues joint growth opportunities with partners leveraging the organization’s portfolio.
• Anticipates and addresses potential risks to client relationships, implementing strategies to mitigate negative impacts.
• Leads contract renewal negotiations, manages pricing discussions and secures contract extensions while ensuring favorable terms for both parties.
• Analyzes account performance data, tracks key performance indicators, and provides data-driven insights to clients for continual improvement.
• Stays updated with industry trends, market shifts, and competitive landscape, sharing insights and recommendations with clients.
• Provides guidance and mentorship to junior account managers, assisting in their development and growth within the organization.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in customer relationship management, account management, or a related field.

Why HP Australia?

• Australian Market Leader across PC & Print
• A wide and varied product portfolio to market
• Recognised globally as an Employer of Choice and certified as a Great Place to Work 2024
• Cultivates and encourages a diverse and inclusive culture with multiple Business Impact Groups
• Gold Level, Skilled Workplace Accreditation from Mental Health First Aid Australia
• Market Leading Mentoring Program
• Recognised and one of the world’s most sustainable companies
• Wellness Programs
• Flexible work environment
• Supportive team culture
• Also encourage Aboriginal and Torres Strait Islander people looking to start or continue their career in HP.

Thanks for taking the time to review our available position, if you think it is a match for your experience and interests please apply today – we are eager to learn more about you!

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