Entry-Level Customer Service Assistant

We are looking for a motivated and enthusiastic Customer Service Assistant to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints and providing a positive and top-quality customer experience during the sales process.

Customer Service Assistant duties and responsibilities

• Providing customer sales support
• Informing customers about products and services
• Responding to customer questions
• Suggesting solutions for common problems
• Training new customer service agents
• Collaborating with the management team
• Improving overall customer satisfaction

Customer Service Assistant requirements and qualifications

• Superb verbal and written communication skills
• Strong interpersonal skills
• Excellent customer service skills
• Ability to build relationships with clients
• Excellent multi-tasking skills
• Ability to work with others
• Ability to work in a fast-paced environment