Experienced Receptionist - Hostel / Hotel

Join the Best Backpacker Accommodation in the Northern Territory

MOM Darwin is seeking an experienced and professional Front Desk Receptionist to join our team. This is an opportunity to work in one of the NT’s leading backpacker accommodations, meeting travellers from across the globe while delivering exceptional guest service in a fast-paced environment.

This position is eligible for visa sign-off for 88 days of regional work.

About the Role

As part of our front office team, you will play a key role in ensuring smooth daily operations and creating a welcoming experience for guests from around the world. Responsibilities include:

• Managing efficient check-ins and check-outs
• Providing accurate local information and promoting tours throughout the Northern Territory
• Handling guest inquiries and resolving concerns in a professional manner
• Escalating operational issues to management when required
• Liaising with housekeeping, bar, café, and maintenance teams to ensure seamless operations

About You

To be successful in this role, you will have:

• Previous experience in a reception role within accommodation or hospitality
• Strong organisational skills and the ability to perform under pressure
• Excellent written and verbal communication skills
• Flexible availability, including nights, weekends, and public holidays
• Full working rights with no restrictions
• Experience with RMS systems (MEWS, Cloudbeds, Opera) essential
• Availability ASAP with a minimum three-month commitment

What We Offer

• Discounted accommodation and staff benefits
• Professional development opportunities
• Access to tours and local experiences
• A supportive and inclusive workplace culture
• The opportunity to connect with travellers and team members from around the world

MOM Darwin is committed to fostering a diverse and inclusive environment and welcomes individuals from all backgrounds.

If you would like to be part of a social, diverse and globally connected team, we invite you to apply.

** Due to the high volume of applications, only candidates with prior reception or admin experience will be considered. Applications without relevant experience will not be progressed.

Job Type: Casual

Pay: From $32.31 per hour

Expected hours: 38.5 per week

Work Location: In person