Facilities Coordinator

About the Role
This position is part of a national team that supports three key areas: Reception/Concierge, Facilities, and Procurement administration. Your primary responsibility will be providing exceptional Concierge and Reception services at Avant’s Melbourne office, ensuring a welcoming and professional experience for all visitors and staff.
As a member of the Facilities team, you will also contribute to maintaining safe, functional, and inspiring workspaces across Avant’s offices, including both the Melbourne CBD office and the Box Hill office. This includes assisting with facilities coordination and administrative tasks to support smooth day-to-day operations. Given the client-facing nature of this role, professional business attire is required at all times.

Key Accountabilities:

• Provide friendly and efficient customer service to all stakeholders through timely written and verbal communication in response to facilities requests and queries.
• Coordinate the provision of planned and reactive maintenance services including, but not limited to, air conditioning, security, lighting, power, plumbing, and other facilities management services.
• Perform day-to-day facilities operations, including coordinating office repairs, managing cleaning services, monitoring building access systems, and ensuring meeting rooms and common areas are well-maintained and presentable.
• Manage assets and maintain a strong focus on WH&S for facilities operational infrastructure.
• Ensure all contractors comply with WH&S requirements and hold valid Public Liability insurance.
• Support fire warden training and other first response responsibilities.
• Positively promote facilities management-related activities and ensure all tasks align with internal policies.
• Continuously review and accurately document processes, aiming for best practice and ongoing improvement.
• Apply commercial acumen and procurement best practices when sourcing and managing external facilities service providers.

To Be Successful, You Will Have:

• Previous experience in workplace facilities and reception management
• Strong organisational skills
• The ability to influence constructively and work collaboratively
• A team-focused mindset
• Sound financial and commercial understanding
• High attention to detail
• A practical, hands-on approach
• Ability to quickly learn and adapt to new software platforms

Equal Opportunity Employer
Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals.
We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities.
Our inclusive workplace is somewhere everyone can succeed.
Ready to join us? If you're passionate about supporting Australia's healthcare professionals, we'd love to hear from you. If you require any adjustments during the recruitment process, please don't hesitate to contact us at careers@avant.org.au