Field Service Technician

The Field Service Technician is a vital member of the Field Service Team, responsible for assisting customers by installing, repairing, and maintaining Viking Pure equipment at their locations.

This role involves ensuring customers use the equipment safely, productively, and effectively.

Primary Responsibilities:

• Install, maintain, and repair Viking Pure Generator systems at customer sites, requiring both electrical and mechanical troubleshooting.
• Assist in maintaining an accurate inventory of parts and tools, and order replacements as needed.
• Provide hands-on training for customers on the operation and basic upkeep of Viking Pure equipment.
• Record and update service logs, maintenance reports, and customer interaction notes to ensure proper documentation for future reference.

Qualifications/Skills:

• Experience in a technical role, preferably in mechanical or electrical maintenance and repair.
• Strong customer service and communication skills, with experience in customer-facing roles.
• Basic knowledge of electrical, mechanical, and plumbing principles.
• Proficiency with hand and power tools.
• Familiarity with Microsoft Office and internet applications.
• Valid driver’s license and willingness to travel frequently.
• Reliable transportation.

Viking Pure Solutions provides all necessary tools and training for this position.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Willingness to travel:

• 100% (Required)

Work Location: On the road