Financial Counsellor

Full time, Fixed term role (until June 2027)

• Make a meaningful difference in the financial wellbeing of our community)
• Flexible work options, super up to 16% + employee perks
• Free Cockburn ARC gym membership and wellness programs

About Us

The City of Cockburn is centrally located in the southern suburbs of Perth, on Whadjuk country. We’re a place of experiences, just 20 minutes’ from Perth city, with everything from pristine beaches and wetlands to theme parks and world-class recreation facilities.

At the City of Cockburn, we’re more than just a local government – we’re a vibrant, forward-thinking organisation that puts our people first. Our team is united by a shared desire to make an impact by helping to achieve our vision - Cockburn, the best place to be.

About the Role

We have a fantastic opportunity for a passionate and community-focused Financial Counsellor to join our Family & Community Services team.

Reporting to the Service Lead Family & Community Services, you will provide financial counselling, advocacy and support to individuals, families and small businesses across the Perth metropolitan area. Working within the Financial Wellbeing Collective, you will assist clients experiencing financial hardship by providing information, options and practical strategies to help them navigate financial and debt-related challenges.

You will also build strong relationships with community organisations and stakeholders, contribute to community education initiatives and support positive financial wellbeing outcomes for our community.)

About you

We’re seeking a compassionate and experienced Financial Counsellor with a strong commitment to empowering people through financial education, advocacy and support.

You will have the ability to manage complex client matters, provide professional advice and work collaboratively with community organisations and partner agencies to achieve positive outcomes.

Besides demonstrated experience, you’ll need to have:

• Diploma of Community Services (Financial Counselling)
• Membership, or eligibility for membership, with the Financial Counsellors Association of WA
• Current WA Class C Driver’s Licence
• Demonstrated experience providing financial counselling and advocacy services
• Strong understanding of financial counselling practices, legislation and policies
• Excellent communication, stakeholder engagement and report writing skills
• Strong organisational skills with the ability to manage competing priorities
• Ability to work independently and as part of a collaborative team

If this sounds like you, we invite you to apply today and make an impact.

Salary and Benefits: Salary range from Level 5 Step 1 – Step 4 ($93,945.25 - $99,660.24) of the City of Cockburn Industrial Agreement 2025, based on qualifications and experience.

Need more information? We encourage applicants to read the position description for a full understanding of the role before applying. For a confidential discussion about the role, please contact Linda Walker, Family & Community Services Manager on (08) 9411 3444.

Apply: Hit the apply button and follow the prompts.

If you want to make your application stand out from the crowd, you can address the essential criteria (skills, knowledge, experience and qualifications) detailed in the Position Description in a separate document of no more than two pages and submit with your application.

To be eligible for this role you must be legally permitted to work in Australia on a full-time permanent basis. All applicants are required to undergo a pre-employment process which includes a fitness for work assessment, alcohol and drug screening, qualification/licence checks and a Nationally Coordinated Criminal History Check.

Closing Date: Wednesday 15 July 2026 at 5pm. The City of Cockburn reserves the right to commence shortlisting and close the advertising period early. We are currently not accepting applications from agencies.

We value equal opportunities for all which is why the City of Cockburn strongly encourages candidates from diverse backgrounds to apply. Every applicant is valued here.