Foh / Barista / Content Creator

This is a great opportunity to be a part of a highly respected bakery, where quality, teamwork and commitment is paramount. As FOH / Barista / Content Creator you will be a superstar all-rounder. Primarily you will serve customers and prepare coffees, but you will also liaise with Stefan and the bake team throughout the day as / when required, and contribute to creating content and other marketing assets for the business.

Location:

• Primary workplace: Riverbank Lane, Hamilton CBD
• A second site in Hamilton is planned to open later this year. Staff may be offered opportunities to work across both locations once operational.

Hours & Days of Work:

• Minimum 30 hours per week, Tuesday to Saturday.
• Additional hours may be available during peak trading periods.

Pay Range:

• $26.00 – $28.00 per hour, depending on skills and experience.
• Guaranteed hourly rate; additional benefits include staff discounts.
• You may be requested to work public holidays and will be paid accordingly for your time.

Key Duties and Responsibilities:

• Deliver outstanding customer service, warmly welcoming every customer and enhancing the customer experience.
• Prepare and serve specialty coffee to consistently high standards, with attention to detail and presentation.
• Set up and close down the retail and coffee service areas each day.
• Liaise closely with the baking team to ensure smooth daily operations.
• Maintain high standards of cleanliness, hygiene, and workplace safety.
• Assist in creating marketing assets and publish digital content for social media, including photography, design, and digital illustration.
• Monitor and manage stock levels for FOH supplies, including coffee beans, milk, and packaging.
• Troubleshoot basic equipment maintenance and report any repairs needed.
• Support the baking team with BOH tasks if / when required ( training provided).
• Contribute to customer engagement initiatives, including in-store promotions and events.

Skills, Experience & Qualification Requirements:

• Minimum 2 years' barista experience in a high-quality, fast-paced hospitality environment.
• Proven ability to create specialty coffees, with experience in latte art preferred.
• Strong customer service focus, with excellent communication and interpersonal skills.
• Demonstrated skills in content creation, including photography, videography and digital design.
• Ability to work independently and as part of a small, close-knit team.
• Organised, action-oriented, and capable of managing FOH operations proactively.
• Good English communication skills (spoken and written) to interact with customers, colleagues, and follow food safety procedures.
• Legal ability to work in New Zealand (NZ citizen, resident, or visa holder).

Travel Requirements:

• Some minimal travel may be required between our Hamilton CBD site and the upcoming secondary site once operational.

Job Type: Full-time

Pay: $26.00 – $28.00 per hour

Expected hours: No less than 30 per week

Benefits:

• Employee discount

Schedule:

• Day shift
• Fixed shift
• Public holidays
• Weekend availability

Application Question(s):

• Do you have experience in content creation for social media (photography, videography, or design)?

Experience:

• Barista: 2 years (Required)

Language:

• English conversationally (Required)

Work Location: In person

Application Deadline: 23/05/2025
Expected Start Date: 25/08/2025