Food And Beverage Supervisor

The 4* family-owned Westport Plaza & Castlecourt Hotel Resort are recruiting a permanent full-time Food and Beverage Supervisor to join our innovative and standards driven team at the Westport Hotel Group.

Responsibilities & Main Duties

• Ensure that the department is operating in a professional and guest-focused manner to exceed guest expectations ensuring the highest standards of service is provided at all times.
• To lead by example and develop, motivate and supervise your team by implementing & ensuring the highest standards are attained within the department through continuous training of all staff.
• Ensure that you & your staff present to work wearing the relevant uniform provided and to the highest possible standard of personal hygiene & grooming.
• To handle concerns and complaints from customers in a professional and tactful manner. Refer to Department Manager or Hotel Management where relevant.
• To carry out efficient rostering of employees to suit business needs and make necessary adjustments when required, ensuring the placement of staff is done fairly & when necessary in various areas/departments around the hotel.
• To cooperate & assist in all function business i.e. Wedding Bar and Wine Service and all other departments where required.
• To ensure tills are done on a daily basis and any deviations/shortages are documented and reported to management/accounts.
• To be prepared for food service ensuring that all staff are briefed and organised into stations with specific duties allocated to them before service begins.
• Greet & seat guests according to hotel policy & present menu answering any questions accurately.
• To ensure orders are taken correctly & promptly and all food & drinks are served in accordance with the SOP.
• To carry out other duties as required or directed to by management.

In return we offer our team:

• Competitive Salary
• Excellent career progression opportunities within the Westport Hotel Group
• In-house training provided by qualified professionals
• Employee Assistance Programme and Wellbeing Supports
• Free leisure centre membership
• Staff and family discounts
• Employee Recognition Awards
• Free meals on duty
• Bike to Work Scheme
• Staff accommodation upon request

Skills:
Customer Service Bookings Payments Restaurant Host

Job Type: Permanent

Additional pay:

• Tips

Benefits:

• Bike to work scheme
• Flexitime
• Food allowance
• On-site gym
• On-site parking

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Westport, CO. Mayo: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality management: 2 years (preferred)

Work authorisation:

• Ireland (required)

Work Location: In person