Front Desk Agent
Posted on March 26, 2026 by Hidden Valley Resort
- Toronto, Canada
- N/A
- Full Time
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 44 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
Work setting
- Hospitality industry
- Staff accommodation available
- Hotel, motel, resort
- Remote location
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
Employment terms options
- Early morning
- Evening
- Morning
- Night
Employment terms options
- Day
- Weekend
- Overtime required
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Other benefits
- On-site housing options
- Parking available
Advertised until:
April 25, 2026
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