Front Desk Concierge - Student-Friendly Position

Massage Matters is growing! We’re a wellness-focused clinic offering massage therapy, chiropractic, and acupuncture in downtown Toronto. We’re on the lookout for a bright, friendly, and reliable Clinic Concierge to join our front desk team and help deliver a standout experience to every client who walks through our door.

Perfect for Students! We welcome applications from students at George Brown College, Toronto Metropolitan University (TMU), or University of Toronto who are looking for flexible work that fits around their studies.

The Position

Our clinic concierge is integral to our success. You will be the first and last impression given to every client. We're currently looking for an energentic clinic concierge to help Massage Matters deliver outstanding service, always. You will work independently and as a part of a professional team. We want people on our team who have a positive attitude, who are honest and excited to come to work as an important part of a larger team each day.

The Perfect Candidate:

• Outgoing personality - you light up the room when you walk in
• Responsible and results-driven - someone who wants to get the job done right
• Genuinely friendly - you truly enjoy working with people and making their day better
• Service-minded - you find fulfillment in acting in the service of others
• Customer service focused - you're passionate about creating exceptional experiences

Day to Day Responsibilities Include:

• Greeting clients in a friendly and professional manner, and overseeing the customer service experience from start to finish
• Processing insurance claims
• Support office flow & management
• Problem solve/make recommendations
• Laundry
• Office Duties (Cleaning etc.)
• Other tasks as required

Think you're the outgoing, service-focused person we're looking for? Apply today and become part of our team!

Job Type: Part-time

Pay: $18.00 per hour

Expected hours: 9 – 18 per week

Benefits:

• Discounted or free food
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift

Application question(s):

• Do you live within 30 minute commute from the clinic?
• Are you currently a student at a downtown school?

Work Location: In person