Front Of House & Sales Executive (Multilingual)

We are looking for a sharp, proactive, and highly organized professional to lead the daily operations of our busy clinic. You will be the Director’s right hand, someone with "sales in their DNA" who can drive revenue. This is not just a reception role; we need a multitasker who thrives in a fast-paced environment and is passionate about business growth.

Key Responsibilities:

• Sales & Conversion: Use your "sales DNA" to engage clients, understand their needs, and convert inquiries into treatment packages. You must be comfortable discussing pricing and closing sales.
• Client Management: Provide warm, professional service via phone, WhatsApp, and social media with impeccable grammar. Manage client arrivals/delays with tact and care. You will be responsible for managing clinic reviews (Google/Social Media) and ensuring 100% client satisfaction.
• Operations & Logistics: Active management of the clinic floor, including organizing treatment rooms between appointments, stock control, purchasing, and laundry management. Oversee clinic maintenance (sourcing suppliers/quotes for repairs) and ensure equipment is used correctly and maintained.
• Marketing & Content: Create basic engaging content using Canva, CapCut or AI; manage social media interactions as a social seller.
• Team & Schedule Coordination: Actively manage the therapists' schedules, ensuring appointments stay on track. You will identify gaps in the calendar and proactively contact clients to fill "holes" or invite them to arrive early to optimize the day.
• Admin & Finance: Manage bookings, spreadsheets, and basic financial reporting/analytics.

Requirements:

• Fluent English
• Portuguese and Spanish (Desirable).
• High-level sales experience (upselling and closing).
• Strong leadership skills
• Proficiency in Canva, CapCut, IA and Excel/Google Sheets.

Conditions

• 30 hours per week (Schedule: to be agreed).
• Hours: Flexible
• Location: Primarily City Centre(with flexibility to work at other units if required).

Pay: €15.50 per hour

Benefits:

• Company events
• Employee discount

Application question(s):

• Do you have proven experience in direct sales and upselling within a clinic, spa, or high-end service environment? Please explain.
• Are you proficient in using booking systems and confident in coordinating multiple therapists' schedules while managing client delays in a fast-paced environment? Explain.

Experience:

• Sales: 2 years (required)

Language:

• English (required)
• Portuguese (preferred)
• Spanish (preferred)

Work authorisation:

• Ireland (preferred)

Work Location: In person