Front Office Dental Receptionist

Job Summary
We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing front desk operations efficiently. This role requires strong communication skills, attention to detail, and the ability to handle sensitive information in compliance with HIPAA regulations.

Responsibilities

• Greet patients and visitors warmly, providing a welcoming atmosphere.
• Manage incoming calls and respond to inquiries in a timely manner.
• Organization, time management and multitasking abilities.
• Excellent phone and in-person communication skills.
• An understanding of dental office procedures and workflow.
• Scheduling appointments and canceling appointment.
• Dental charting and treatment planning.
• completing and filing insurance forms.
• Office duties including document filing.
• Computer literacy in basic applications like email and Microsoft office.
• Verify insurance information and ensure accurate documentation.
• Review patient documentation for completeness and accuracy.
• Maintain a clean and organized front desk area.

Requirements

• Previous experience in a front desk or receptionist role, preferably in a healthcare setting preferred but not required.
• Familiarity with insurance verification processes preferred but not required.
• Strong understanding of HIPAA regulations and commitment to patient confidentiality.
• Excellent communication skills, both verbal and written.
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
• Proficient computer skills, including Microsoft Office and other relevant software applications.
• A professional demeanor with strong interpersonal skills.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Schedule:

• Every weekend
• Monday to Friday

Work Location: In person