Front Office Management Trainee (F/M/D)

At the 25hours Hotel Zurich West, you won’t experience a typical hotel routine – instead, you’ll be part of a creative environment where personality matters and teamwork is truly lived. To support our Front Office Management Team, we are currently looking for a committed individual for an internship with responsibility, starting immediately.

COME AS YOUR ARE & SHOW HOW YOU CARE...

... in a 4 day week.

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

How does your working day look like...

• You actively support the smooth operation of the Front Office and ensure our quality standards are met
• You contribute to guest satisfaction – from the first impression to the professional handling of feedback and complaints
• You review cash balances and daily closings and gain insight into the financial side of the Front Office
• You work closely with the Administration Manager in accounts receivable
• You assist with monthly and annual closings as well as inventories in the Front Office and the shop
• You coordinate our external cleaning company and ensure smooth collaboration
• You take responsibility for correspondence and reservations
• You support the posting and reconciliation of daily closings

Your personality counts more than your CV...

• Studies or vocational training in hospitality, tourism, or a comparable field
• Strong organizational skills, initiative, and a structured way of working
• Enjoyment in dealing with people and a strong service mindset
• Affinity for numbers and an interest in business and operational processes
• Very good command of German and English

What`s in it for you...

• Get to know all the other 25hours Hotels and stay for free for a maximum of 10 nights per year as a employee

• Get an extra allowance for travelling by public transport and take advantage of fantastic offers from our cooperative partners!

• Take advantage of being a part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world

• Benefits from great offers from our numeros cooperations partners

• Be part of our hilarous staff parties and much more...