Front Office Manager

We are seeking a cheerful and self-motivated individual to join our team as a Front Office Manager. If you have experience in office management and possess a dynamic, outgoing personality, we would love to hear from you.

Roles and Responsibilities:

• Manage student lesson bookings, practice schedules, rescheduling, and cancellations using our booking system.
• Book appointments, process payments, and issue invoices.
• Ensure the center is ready for operation by managing the opening and closing checklists, including the readiness of training bays and equipment.
• Handle vendor payments, insurance cover, MOM interactions and bank transactions.
• Perform simple bookkeeping and provide accounting, HR and operational support.
• Maintain the cleanliness and appearance of the center, including training bays and the back office.
• Respond to, resolve, and/or escalate issues such as claims, schedule conflicts, and last-minute cancellations as needed.
• Handle other tasks as assigned by the manager.

Requirements:

• Strong customer service skills; office management experience, dynamic, self-driven, professional, and reliable.
• Excellent communication skills, with proficiency in written and spoken English (Chinese is a plus).
• Good computer skills, with knowledge of Microsoft Office applications.
• Ability to work in a dynamic environment and manage multiple tasks effectively.
• Availability to work 5 days per week.

Job Types: Full-time, Permanent

Pay: $2,500.00 - $3,500.00 per month

Benefits:

• Health insurance

Work Location: In person

Expected Start Date: 01/12/2025