Fulfilment Operations Co-Worker

Job ID: 281343

Date posted: 12/03/2025

• $27.35 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

• These roles are Permanent Part time, 40hrs/fortnight
• Applications close Wednesday 26 March 2025
• This role requires availability to work Monday to Sunday 6am to 10pm
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
• If your application is progressed, you will be invited to a Group Assessment Centre on Wednesday 2 April 2025

• Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs.
• Handing out Click & Collect orders, organising delivery and solving any order issues customers may have such as Delivery fails.
• Actively contributing to highest goods availability by ensuring accurate replenishment of your assigned area to maintain stock levels and meet the needs of our customers.
• Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues.
• Using different types of forklifts and machines to complete fulfilment operations tasks.
• Storing, retrieving, replenishment and internal transportation of stock within the warehouse.
• Supporting the wider fulfilment operations team with tasks where required such as click and collect handouts.

• A Passion for optimising fulfilment operations, with an eye to detail.
• A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers.
• Ability to collaborate, yet also be able to work independently.
• An energetic approach as you will be on your feet all day.
• Strong customer focus, ensuring we keep the customer in mind no matter what we do.
• Ability to prioritise tasks in a fast-paced environment.
• A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting.