Fulfilment Operations Co-Workers

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

Working at IKEA has its benefits and rewards:

• $28.31 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• Rosters published 4 weeks in advance.
• 15% Co-worker discount
• Subsidised meals and complimentary drinks in our Co-worker restaurant
• Free uniforms provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
• 24/7 access to our Employee Assistance Program for health and wellbeing support

Additional Information:

• These roles are permanent part-time, 40hrs-60hrs/fortnight.
• Applications close Friday 7 November 2025
• These roles require all day availability on Mondays and Fridays.
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts rostered between the hours of 6am and 10pm
• You also have the availability to work 3 out of 4 weekends (both Saturday and Sunday).

As a Fulfilment Operations Co-worker your responsibilities will include:

• Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs.
• Handing over Click & Collect and home delivery orders, and proactively solving any order issues.
• Proactively supporting stock accuracy and minimising discrepancies, acting quickly to correct deviations.
• Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues.
• Safely using and maintaining machinery, equipment, PPE, and correct manual handling techniques to complete operational tasks.
• Supporting the wider fulfilment operations team with tasks where required such as replenishment, inventory counts, and other tasks.

As a Fulfilment Operations Co-worker you have:

• A passion for fulfilment operations, & stock accuracy, with a strong eye for detail.
• Strong customer focus, ensuring we keep the customer in mind no matter what we do.
• Strong communication skills with a collaborative, cross-functional, & customer-centric approach.
• A priority for safety, and being comfortable with physical work and manual handling, including regular lifting, use of manual handling equipment, and being on your feet for long periods.
• Ability to prioritise tasks and work independently to meet deadlines in a fast-paced environment.

At IKEA, work is so much more than a job. Come join us!