Full-Time Vip Client Acquisition & Operations Manager

Company: Private Concierge Club (Singapore)
Compensation: $800 SGD Base Salary + 15% Revenue Share + Bonuses
Employment Type: Full-Time (Remote + Flexible Hours)

About Private Concierge Club

Private Concierge Club is a premium lifestyle and VIP concierge service catering to affluent individuals, executives, entrepreneurs, and elite travelers across Singapore and internationally.

We provide bespoke solutions including luxury travel planning, wellness arrangements, medical concierge, private events, Michelin reservations, real estate introductions, VIP access, relocation services, and more.

As we expand, we are looking for a driven, organised, and service-focused full-time manager to support client acquisition, operations, daily concierge tasks, and overall business growth.

Role Overview

This role is perfect for someone who enjoys building relationships, handling luxury service requests, and managing daily operations.

You will work closely with the Director and help run the full concierge workflow — from managing clients to coordinating bookings.

Compensation:

• $800 SGD monthly base salary (guaranteed)
• 15% revenue share on all clients, bookings, and deals you close or manage
• Performance bonuses for exceeding targets
• Clear promotion path to Operations Lead / Country Manager / Senior Partner

Top performers can earn $10,000–$20,000+ monthly from commissions + base salary.

Key Responsibilities1. Client Acquisition & Lead Management

• Engage potential clients through WhatsApp, LinkedIn, referrals, communities, and online channels
• Manage inbound leads and convert them into paying members or service clients
• Build strong relationships with HNW and UHNW individuals
• Present our services professionally and confidently

2. Concierge Operations (Full Support Role)

• Handle daily client requests (reservations, wellness, travel, events, medical, lifestyle)
• Coordinate with vendors, hotels, restaurants, clinics, and partners
• Confirm all bookings, follow up, and ensure smooth delivery
• Prepare itineraries, suggestion lists, and luxury service recommendations

3. Marketing & Content Support

• Assist with posting / scheduling content on Instagram, LinkedIn, and TikTok
• Help refine captions, visuals, and lifestyle content (AI tools provided)
• Monitor messages/inquiries coming via social media

4. Research & Vendor Management

• Research best options for hotels, restaurants, wellness clinics, private drivers, events, properties, and experiences
• Build and maintain a vendor list with pricing
• Contact suppliers for availability, group bookings, VIP arrangements

5. Administrative & Communication Tasks

• Maintain CRM records and service logs
• Prepare weekly performance and revenue reports
• Support onboarding of new clients and partners
• Assist the Director with calendar scheduling and reminders

6. Service Excellence

• Maintain a luxury-level communication tone
• Handle urgent or last-minute requests professionally
• Ensure high client satisfaction and confidentiality
• Take ownership of tasks from start to completion

Ideal Candidate Profile

• Based in Singapore (mandatory)
• Excellent communication skills, both written and spoken
• Passion for hospitality, luxury services, travel, or client relations
• Strong organisational skills; reliable and detail-oriented
• Comfortable working independently with flexible hours
• Motivated by performance-based income
• Professional, trustworthy, and discreet
• Experience in concierge, hospitality, real estate, admin, sales, or customer service is a bonus

Compensation Package

• $800 monthly base salary
• 15% revenue share on all client bookings, membership sales, and service transactions you handle
• Performance bonuses
• Training + access to all internal tools
• Opportunity to attend luxury events, openings, and networking events
• Growth path into Senior Operations Manager, Country Lead, or Equity Partner for top performers

How to Apply

Please send:

• Your resume
• A short introduction about yourself
• Your availability to start

Job Types: Full-time, Permanent, Contract
Contract length: 12 months

Pay: $10,000.00 - $20,000.00 per month

Benefits:

• Work from home

Work Location: Hybrid remote in Singapore 238162