Fully Flex Sales Team Member

Sales Team Member: **Candidates must be available to work from 6am the earliest**

Job Description

Life Style Sports are Ireland’s leaders in sports performance and sports style footwear and apparel. This job description outlines the role and responsibilities of a Life Style Sports sales team member.

Role Summary:

Deliver superior customer service through adhering to customer service Best Standard Practices (BSPs) and demonstrate exceptional product knowledge to drive sales, increase store conversion rates and offer add on sales to increase average basket size transactions.

Work with store teams to implement and maintain visual merchandising standards, prevent stock loss and any additional duties as communicated by Life Style Sports management teams.

All our team members must demonstrate a flexible approach to work.

Key Requirements:

We are an ambitious, passionate and engaging brand. We believe our teams must demonstrate the following qualities to meet our brand values and be a part of our credible team.

Brand Values

Social

Inspirational

Fearless

Behavioural Competencies:

• Display a passion for retail, sports, customer service and our brand
• Strong interpersonal and communication skills both oral and written and displays professionalism and confidence when communicating to all stakeholders
• Ability to work as part of a team and on own initiative

Desired Criteria:

• 1-2 Years’ experience in a sports or a fashion retail environment
• Actively participates in sport or has good knowledge and passion for Sports

Role Responsibilities:

In conjunction with Company Best Standard Practices (BSPs) and Policies and Procedures, team members are responsible for the following tasks.

Super Service & Commerciality

• Committed to delivering excellent customer service demonstrating a nothing is too much trouble attitude
• Display an enthusiastic, confident & dynamic attitude in work and towards customers
• Read, understand and action the Company Sales Priorities for the week
• Adhere to Super Seven Points
• Drive & meet daily individual targets
• Sales
• Gift Card
• Boot Customisation
• Jersey Sales
• Use selling techniques to encourage add on sales and upselling on products
• Communicate all Company and in-store sale promotions to customers to increase conversion rates
• Always advise or bring the customer to the fitting room offering them additional products to try on

Product Knowledge

• Achieve & maintain 100% in Nike SKU and communicate technical knowledge to the customer to explain features and benefits of products
• Read and understand Tech Sheets in the store Product knowledge folder and on the Company’s eLearning tools
• Attend and actively participate in supplier training events when scheduled

Cash Desk

• Greet the customer with a smile, delivering a quick and efficient service to customers

*

• Use the stock locator or additional Company tools to meet with Customers requirements
• Advise customers of additional promotions in-store and the option to purchase a gift card
• Scan all the items removing the security tags, checking the correct sizes of the product before processing the sale transaction and placing the goods neatly in a Life Style Sports shopping bag
• Thank the customer for shopping with Life Style Sports and provide them with their receipt

Visual Merchandising (VM)

• Adhere to VM Principles Guide
• Assist store management in implementing VM Store Communications
• Ensure all products are hung correctly,
• Ensure all products are ticketed with the relevant Point of Sale (POS)
• Ensure full size availability is available on the shop floor, with all products sized from small to large.

Houses Keeping

• Attend to general housekeeping at the beginning, during and end of each shift
• Ensure the salesfloor is free form debris and potential safety hazards
• Ensure all fixtures mirrors, shoe tiers and displays are kept clean and free from dust.
• Processing deliveries as per company as per company guidelines
• Complete housekeeping checks on fitting rooms
• Action Salesfloor Recovery

*

• Advise customers of additional promotions in-store and the option to purchase a gift card
• Scan all the items removing the security tags, checking the correct sizes of the product before processing the sale transaction and placing the goods neatly in a Life Style Sports shopping bag
• Thank the customer for shopping with Life Style Sports and provide them with their receipt

Visual Merchandising (VM)

• Adhere to VM Principles Guide
• Assist store management in implementing VM Store Communications
• Ensure all products are hung correctly,
• Ensure all products are ticketed with the relevant Point of Sale (POS)
• Ensure full size availability is available on the shop floor, with all products sized from small to large.

Houses Keeping

• Attend to general housekeeping at the beginning, during and end of each shift
• Ensure the salesfloor is free form debris and potential safety hazards
• Ensure all fixtures mirrors, shoe tiers and displays are kept clean and free from dust.
• Processing deliveries as per company as per company guidelines
• Complete housekeeping checks on fitting rooms
• Action Salesfloor Recovery

Minimising Stock Loss & Health & Safety

• Be vigilant and attentive towards the protection of the business assets
• Report any suspicious behaviour to a member of the management team

Job Types: Full-time, Part-time

Additional pay:

• Overtime pay

Benefits:

• Employee discount

Schedule:

• Monday to Friday

Experience:

• Sales: 1 year (required)

Language:

• English (preferred)

Work Location: In person