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Gbsc-Transcriptionist I

Posted on Nov. 27, 2024 by Crawford & Company

  • Full Time

Gbsc-Transcriptionist I
Summary:
Responsible for transcription of electronic files issued within the databases such as, but not limited to, letters, reports, and statements.
Job Scope:
A. Transcription
  • Performs transcription of electronic files issued within the database
  • Accesses National Typing Database and Dragon Database as instructed
  • Follows typing procedures by downloading work in date/time submitted order
  • Ensures correct service level agreements are attached to cases
  • Ensures prime record is up to date by recording and feedback any missing inputs
  • Feedbacks any template or typing issues to the immediate superior
  • Reads over drafts to ensure quality of output


B. Business Process Support
  • Ensures that all Crawford’s standard operating procedures (SOP) and turnaround time are adhered to
  • Refers matters beyond limits of authority and expertise to immediate superior for direction
  • Upholds the Crawford Code of Conduct by protecting the confidentiality of information
  • Performs variety of administrative duties and other related tasks from time to time as assigned to contribute to other business processes
Functional Knowledge:
  • Bachelor’s degree in any related course
  • At least one (1) year of data entry, administrative, and/or database management work experience
  • Competence in the English language, spelling, and grammar
  • Competence in document layout/formatting
  • Ability to use Microsoft Office tools to high standard
  • 70 words per minute typing speed
  • Ability to multi-task, prioritize and manage time effectively
  • Keen attention to details
  • Maintains high degree of professionalism and confidentiality
  • Interpersonal skills - Able to work independently and as a team member

Advertised until:
Dec. 27, 2024


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