Guest Room Attendant

We are hiring Room Attendants to join our team of Quality Inn and Suites, Yellowknife NT. The Room Attendant is responsible for meeting and greeting hotel guests, supplying amenities and replenishing items as needed and responding to any guest needs that arise in the room.

We're looking for an individual with great attention to detail who can work independently and is able to multitask effectively.

1. Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.

2. Adhere to cleaning procedures and instructions for use of cleaning agents.

3. Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.

4. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.

5. Push and pull vacuum throughout entire room and empty trash.

6. Replenish amenities, linens, and supplies in guest room.

7. Collect daily task sheet, sign for room keys, retrieve cart and push to assigned rooms.

8. Visually inspect room for cleanliness and appearance.

9. Ensure cleanliness of storage areas, corridors and housekeeping carts. Ensure cart is properly stocked.

10. Ensure guest supplies and promotional material in bedrooms and bathrooms are replenished achieving the correct standards for the room type.

11. Report lost and found following procedures.

12. Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturer’s instructions.

13. Use and clean equipment with care reporting any defective equipment.

14. Perform opening and closing procedures while ensuring accurate completion of any reports.

15. Perform deep cleaning duties as allocated by the Supervisor on duty.

16. Use linen and terry in an efficient and cost-effective manner.

17. Report all maintenance deficiencies by filling out a Maintenance request form and distributing to Supervisor.

18. Comply with attendance rules and be available to work on a regular basis.

19. Perform any other job-related duties as assigned.

1. Must have the ability to communicate in English.

2. Always maintain a professional appearance and manner.

3. Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time.

4. Lifting may include equipment or furniture weighing up to 100 lbs.

5. Ability to comprehend and follow instructions from supervisor.

6. Strong customer service skills

7. Ability to establish and maintain effective working relationships with associates, customers and patrons.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance

Schedule:

• Day shift
• Monday to Friday
• On call
• Weekends as needed

Work Location: In person