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Guest Services Manager

Posted on Sept. 27, 2025 by DoubleTree by Hilton

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience: 1 year to less than 2 years
or equivalent experience
Tasks
Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff
Conduct training sessions
Negotiate with clients for the use of facilities
Perform front desk duties
Address customers' complaints or concerns
Develop and implement business plans
Manage events
Supervision
1 to 2 people
3-4 people
Work conditions and physical capabilities
Attention to detail
Personal suitability
Client focus
Excellent oral communication
Excellent written communication
Team player
Health benefits
Dental plan
Health care plan
Work Term: Permanent
Work Language: English
Hours: 35 hours per week

Advertised until:
Oct. 27, 2025

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Tasks