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Guest Services Manager

Posted on Sept. 27, 2025 by DoubleTree by Hilton

  • Full Time

Guest Services Manager
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Experience: 1 year to less than 2 years
  • or equivalent experience
  • Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Address customers' complaints or concerns
  • Develop and implement business plans
  • Manage events
  • Supervision

  • 1 to 2 people
  • 3-4 people
  • Work conditions and physical capabilities

  • Attention to detail
  • Personal suitability

  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Team player
  • Health benefits

  • Dental plan
  • Health care plan
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week

Advertised until:
Oct. 27, 2025


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