Hiring Now -- Experienced Office Administrator / Customer Service Representative

Job Title: Experienced Office Administrator / Customer Service Representative

Location: Hauppauge, NY

Schedule: Monday through Friday, full-time

Compensation: Starting at $24 / Hour

Looking to hire an experienced Office Administrator / Customer Service Representative to join our team in Hauppauge, NY.

This position is a critical part of our daily operation. The right person will help answer phones, assist customers, enter orders, handle office paperwork, and support our sales, warehouse, purchasing, and management teams.

We are looking for someone who is organized, dependable, detail-oriented, and comfortable working in a busy office environment.

Responsibilities include:

• Assisting with invoice processing, paperwork, filing, and general office tasks
• Answering incoming phone calls and assisting customers in a professional manner
• Helping our team manage a large volume of in-person customers picking up orders
• Entering customer orders accurately
• Responding to customer questions, requests, and general inquiries
• Communicating with sales, warehouse, purchasing, and management as needed
• Helping resolve customer service issues or directing them to the correct person
• Maintaining organized records and customer information
• Following up on orders, deliveries, and customer requests when needed
• Supporting day-to-day office needs and other tasks as assigned

Qualifications:

• Previous office administration, customer service, or order entry experience preferred
• Strong phone and communication skills
• Good computer skills, including email and basic office software
• Strong attention to detail
• Ability to stay organized and handle multiple tasks
• Dependable, punctual, and professional
• Positive attitude and willingness to learn
• Experience in local distribution is a plus, but not required

Who we are looking for:

We are looking for someone who takes pride in their work, communicates well, and is not intimidated by a fast-paced environment. This is a good opportunity for someone who enjoys working with customers, helping solve problems, and being part of a busy and growing team.

Job Type: Full-time

Pay: Starting at $24 / hour

Schedule:

• Monday to Friday
• 8:30am - 5:00pm

Work Location: In person

Pay: From $24.00 per hour

Benefits:

• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person