Host/Hostess

Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient seating arrangements. You will play a crucial role in creating a positive dining experience by managing reservations, greeting guests, and maintaining the flow of service in the restaurant.

Responsibilities

• Greet guests warmly upon arrival and manage the seating process efficiently.
• Maintain an organized reservation system to optimize table turnover and guest satisfaction.
• Communicate effectively with servers and kitchen staff to ensure smooth service flow.
• Handle guest inquiries and concerns with professionalism and courtesy, enhancing guest relations.
• Assist in managing waitlists during peak hours, providing updates to guests as needed.
• Ensure cleanliness and organization of the host/host area.
• Utilize POS systems (Aloha POS or Micros POS) for managing reservations and orders as necessary.
• Uphold high standards of customer service throughout the dining experience.

Experience

• Previous host/host or food service experience is preferred.
• Strong customer service skills with a focus on hospitality and guest satisfaction.
• Excellent communication skills, both verbal and written, with a keen sense of phone etiquette.
• Familiarity with restaurant operations, including serving techniques and guest services.
• Experience in hotel settings or related fields is a plus but not required. Join us in creating memorable experiences for our guests through exceptional service!

Being able to work weekdays, weekends and holidays is a requirement.

Job Type: Part-time

Pay: From $15.70 per hour

Ability to commute/relocate:

• Dartmouth, NS B2Y 4B1: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you able to work weekdays?

Work Location: In person