Host/Server Bilingual . English/Spanish
Posted on Dec. 7, 2025 by Punta Cana Restaurant
- Lancaster, United States of America
- $nan - $nan
- parttime, fulltime
Job Overview
We are seeking an energetic and welcoming Host/Server to join our vibrant hospitality team! In this dynamic role, you will be the first point of contact for our guests, ensuring they feel valued and comfortable from the moment they arrive. Your enthusiasm and excellent communication skills will help create memorable dining experiences, while your attention to detail and hospitality expertise will keep service running smoothly. This paid position offers a fantastic opportunity to develop your skills in food service, guest relations, and restaurant operations within a lively environment.
Responsibilities
- Greet guests warmly upon arrival, providing a friendly and professional first impression
- Manage reservations and seating arrangements efficiently using POS systems such as Aloha POS or Micros POS
- Answer guest inquiries via phone with courteous phone etiquette, providing accurate information about menu items and wait times
- Coordinate with kitchen staff and servers to ensure timely seating and service flow
- Assist guests throughout their dining experience by addressing needs and ensuring satisfaction
- Maintain cleanliness and organization of the host stand and waiting areas
- Support serving staff by managing guest seating, order taking, and delivering exceptional guest services when needed
Qualifications
- Previous host/host experience in a busy restaurant or food service setting preferred
- Strong customer service skills with a positive attitude and friendly demeanor
- Excellent communication skills to interact effectively with guests, team members, and management
- Familiarity with restaurant POS systems such as Aloha POS or Micros POS is a plus
- Experience in hospitality or hotel guest services is advantageous
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Knowledge of phone etiquette and guest relations best practices
Join us to be part of a passionate team dedicated to delivering outstanding hospitality! This role offers valuable experience in food service, guest engagement, and restaurant operations—perfect for those looking to grow their career in the hospitality industry.
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Expected hours: 25 – 40 per week
Work Location: In person
Advertised until:
Jan. 6, 2026
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