Housekeeping Houseperson / Public Area Cleaner

Novotel New Plymouth Taranaki opened in December 2015. The exceptionally designed hotel creates a sensational impression at the entrance to New Plymouth CBD. Novotel New Plymouth has 85 rooms, serves a breakfast buffet and a la carte, has an a la carte lunch and dinner restaurant and bar, conference facilities for up to 250 delegates, and an on-site fitness centre.

Our guest feedback on the cleanliness of our hotel rooms and facilities is second to none. We pride ourselves on being the best at what we do, and our guests rave about our spotless hotel.

To continue our focus on quality, we would like to add another permanent part-time Houseperson / Public Area Cleaner to our amazing team.

Working closely with the housekeeping team and reporting to our Executive Housekeeper or Housekeeping Supervisor, we require our ideal candidate to be reliable, adaptable, willing to be part of the team, guest-focused, and performance-driven - keeping emphasis on what our guests want.

This role requires a hands-on person to perform a combination of tasks. You will help maintain the hotel's public areas (inside and outside) in a clean and orderly manner, support the housekeeping team in their daily tasks while they are cleaning their rooms, and respond to guest requests.

You will be required to work a minimum of 2 shifts (minimum of 10 hours) per week, mainly on a Tuesday and Wednesday, but some weeks you may be required to also work Saturday and Sunday, thus 4 shifts (5-6 hours per shift) for the week. Your shifts will start as early as 5 am in the morning and some days the shift will only require an 8 am start.

**This is a physically demanding job**

This role has a mix of duties, including, but not limited to the following and not necessarily all during one shift:

- washing and vacuuming the hotel vehicles

- mowing the lawn

- washing garbage bins

- walking the hotel parking lot to check for and pick up papers, etc

- maintaining clean and safe grounds

- sweeping and/or blowing of leaves

- garden work

- keeping outside patio areas clean

- window washing (lower level) - inside and outside

- carpet cleaning

- maintaining the cleanliness of the hotel lobby, meeting rooms, restrooms, gym, and all public spaces throughout the shift (Sweep, mop, vacuum lobby, empty all trash cans

- assisting the housekeeping room attendants by removing all used linen, towels and trash from guest rooms before rooms are cleaned

- assistingwith inventory control, stock and organize supplies and maintain the storerooms in a neat and orderly manner

- recycling

Essential requirements:

- Able to work 2-4 shifts per week as specified above, including weekdays, weekends, and public holidays.

- Able to start shifts at 5 am and 8 am respectively depending on tasks for the day

- Able to stand for long periods of time, be energetic and fit, perform physical and repetitious tasks including pushing, pulling, lifting (heavy up to 25 kgs), and gripping.

- Previous housekeeping (cleaning) experience in a hotel is an advantage, but not required

- Commitment to customer service excellence

- Friendly, helpful and positive attitude.

- Effective communication skills

- Physically able, energetic and fit

- Extremely reliable and punctual

- Quick decision-making skills and ability to work unsupervised

- Ability to work in a fast-paced environment, multi-task and make use of your excellent time management skills to adhere to strict timelines.

- A keen eye for detail and PASSION for quality and presentation

- Ability to confidently and logically problem solve

- Personal presentation and high level of communication – both verbal & written.

- Linen and amenity stock take and orders

Benefits offered:

- Accor hotel accommodation and food & beverage discounts (national and international)

- Development and training opportunities

- Haukai Bistro & Bar food discounts

- Paid birthday leave

- Paid wellness day leave

- Work anniversary recognition and reward

- Staff meal while on duty

- Part uniform provided

- Partner discounts

We are able to offer an immediate start to a successful candidate.

What’s next? - Please note on the first instance to be considered for this role you must reside in New Zealand and either be a New Zealand citizen, resident, or hold a current valid work visa which will be valid for at least the next year. If this role sounds like something you would be interested in, then please submit your resume and cover letter by clicking on the ‘apply now’ button above.

Job Types: Part-time, Permanent

Benefits:

• Employee discount
• Free food