Hr Administrator

As an HR & Recruitment Administrator, you love to support people as they navigate their careers and play an integral part in helping people and businesses grow. This role will put you at the heart of the HR team so you can really make a difference. You're the type of person who loves to help people and support customers with any ongoing challenges with empathy. As a person you’re naturally organised and have a keen eye for detail. You'll also be able to communicate and build rapport with stakeholders at all levels. You value the importance of providing a market leading service to our customer as well as building long-lasting relationships. This role is vital to the success of our HR managed services and significantly impacts our ability to build long-lasting relationships with our customers. This role also directly contributes towards our customer NPS score.

In this role you'll work from our Dublin Airport office two days per week, with the rest of your time working remotely. Please note this is a 12 month fixed-term contract position.

Key responsibilities include:

• Responding to candidate, employee and manager queries received by telephone call, email or through the ticketing system within agreed timeframes.
• Managing routine HR administration processes – e.g. sickness and absence, annual leave bookings and records, contract changes, maternity/paternity/parental processes, etc.
• Reviewing and improving processes in order to ensure compliance and quality is adhered to, creating and updating process flows, high level process steps and detailed working instructions.
• Ad-hoc project work as required, to achieve team objectives and customer requirements including proactively participating in and delivery of continuous improvement initiatives.
• Cross-functional support for other teams within the HR environment which may span HR, Payroll, Learning & Development.
• Other general office administration tasks contributing to the smooth running of the team, for example raising purchase orders, ordering office supplies, etc.

Do you offer previous HR experience? Excellent communication and customer service skills? Understanding of Microsoft Office applications, talent management and ticketing systems? Ability to organise and manage workload effectively across multiple tasks? If so, then we'd love to hear from you.

At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

• Unstoppable together.
• Always learning.
• Make it count.
• Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

• A competitive base salary.
• 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension scheme with company contributions up to 8.5%.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.