Hr Generalist

SGL Carbon's North American Shared Services Center in Charlotte, North Carolina headquarters SGL Carbon, LLC in North America. The Shared Services Center is comprised of approximately 50 employees who support the SGL Carbon Business Units by providing quality services, leadership and accountability through excellence, teamwork, open and continuous communication, integrity and passion for success. All key administrative functions are represented at the Charlotte, NC site.

Summary of job content:
Responsible for the general administrative, personnel, and benefit services for all levels of US employees. This is a well-seasoned professional who manages most day-to-day administration independently. Recognizes the potential for significant precedents and recommends solutions to management. This position is part of the HR Operations Team.

Key Accountabilities:
Consults with and provides advice to employees regarding eligibility and coverage for active welfare programs including health, dental, vision, group life, long- and short-term disability, and other ERISA benefits.

Communicates provisions of benefit packages by way of benefit booklets, new employee orientations, and annual enrollment meetings.

Oversee census data analytics to recommend benefit enrollment options for efficient benefit utilization and continued cost effective health insurance coverages to management.

Collaborates with HR Technology group in Open Enrollment plan set-up, the release of upgrades, system and plan testing and communication to affected parties.

Responsible for maintaining and updating employee data, such as employee status changes, position and compensation changes including but not limited to new hires / rehires, promotions / demotions / transfers, pay increases, schedule changes, etc., in HRIS applications.

Responsible for confirming accuracy and integrity of data through audits and query generation.

Investigates and resolves day-to-day health and welfare benefit problems and provides support to employees and management on interpretation of benefit policies, programs and procedures.

Collaborates with third-party vendors to troubleshoot, investigate and resolve discrepancies and advocate for employees.

Facilitates the approval, submission and payment of third-party benefit administrator invoices.

Answers phones, monitors HRSC telephone line and mailbox and distributes to responsible team member.

Consults with and provides advice to local management on methods and approaches to resolving employee benefit problems, including enrollment events and benefit programs, policies and procedures.

Responsible for creating and maintaining business process materials and documentation

Performs other duties as required that are in support of the department’s goals

Skills/Experiences:
Demonstrated ability to make independent judgement regarding the interpretation and application of employment and benefit related regulations.

4-year Bachelor’s degree or equivalent work experience.

At least 5 years of experience in benefits or other related area.

Knowledge of Microsoft Office Programs

Knowledge of SAP/Success Factors/Dayforce or other HRIS system preferred.

Knowledge of federal and state laws and regulations such as ERISA, ACA, COBRA, ADA, FMLA, HIPAA, DOL.

Critical skills include analytical thinker, strong employee relations/customer service, oral and written communication, detail-oriented, problem-solving, follow-up, self-starting capabilities, planning and organizing, multi-tasking, and the ability to maintain highly confidential information in a professional manner. #CB1

What we offer:
SGL offers a competitive benefits package including:
Medical and Prescription Drug coverage

Dental insurance

Vision insurance

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Basic Life and AD&D (Accidental Death & Dismemberment) insurance

Short Term and Long Term Disability insurance

Voluntary Spouse Life insurance

Voluntary Child Life insurance

401k Savings Retirement Plan with employer match

Vacation days

Paid Holidays

Our Promise:
Your skills and experience make a difference with us. You have the opportunity to help shape the future, live our values, and advance your career step by step—whether as an expert, a manager, or in project management. Make a difference. Come and join us!

Equal Opportunity Employer

We provide equal employment opportunities for all employees and applicants for employment without regard to their race, color, religion, national origin, gender, age, veteran status, disability, sexual orientation, gender identity or any other classification protected under applicable federal, state or local law.

Know Your Rights: Workplace Discrimination is Illegal - Optimized for Screen Readers

Reasonable Accommodation Notice

SGL Carbon, LLC is committed to the inclusion of qualified individuals. As part of this commitment SGL Carbon, LLC will provide accommodations when requested by a qualified applicant. If you'd like to view a copy of the company's affirmative action plan or policy statement, please email HRSC@sglcarbon.com. If reasonable accommodation is needed to participate in the job application or interview process, please contact us at HRSC@sglcarbon.com or 704-593-5250.
Become part of a team that makes a difference.
As one of the world's leading companies in developing and manufacturing specialty graphite, carbon fibers, and composite materials, we create innovative solutions for today's major challenges: mobility, energy, and digitalization.

With around 4,800 employees across 29 sites worldwide, we are dedicated to shaping the future through our products and technologies. Our work not only advances industry but also benefits society and reduces environmental impact.

Come and join us! Make a difference with your unique skills and experience.

Publication Date:
Aug 8, 2025

Location:
Charlotte, NC, US, 28262

Business Unit:
Corporate Functions

Legal Unit:
SGL CARBON, LLC

Functional Area:
Human Resources

Employment Type:
Full time

Minimum Salary:
80000

Maximum Salary:
120000