Hr Service Advisor & Benefits Coordinator (1 Year Contract)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role supports the day-to-day administration of HR benefits administration, HR operations and payroll coordination activities. Working closely with the HR Service Excellence and Payroll teams, the incumbent will ensure accurate and timely processing of employee lifecycle transactions, benefits administration, and provide backup support for payroll activities.

Benefits Administration

• Administer Group Insurance enrolment, changes, and terminations
• Administer benefits programs such as PruSharePlus, Staff Purchase Scheme, Recognition programs, etc.
• Assist in benefits-related communications and employee queries

HR Operations Administration

• Support work pass application
• Manage ad-hoc employee requests relating to leave management, remote working, etc.
• Maintain and ensure accuracy and integrity of employee records and documentation
• Handle HR-related queries from employees with a customer service mindset

Payroll Support

• Provide administrative support for ad-hoc payroll processing
• Assist in data preparation (e.g. inputs for payroll, leave records, claims)
• Support statutory submissions (e.g. CPF, tax filing) coordination
• Ensure proper documentation and filing for audit purposes

Who We Are Looking For

Competencies & Personal Traits

• Strong attention to detail and accuracy
• Organized and able to manage routine, process-driven tasks
• Customer-focused with good communication skills
• Responsible and able to work independently within clear guidelines
• Comfortable working in a fast-paced, operational environment

Working Experience

• 1–3 years of experience in HR operations, HR shared services, or administrative roles
• Exposure to Workday and/or payroll systems is an advantage

Education

• Diploma or Degree in any discipline

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.