Human Resources Coordinator

Join our team

With a global presence across six countries, Dovida delivers nine million hours of care annually. In Ireland, our network of 25 offices and 350 professionals supports 4,000 caregivers, empowering over 7,000 clients to live life their way.

Guided by our ‘Circle of Care’ philosophy, we promise: Your Life, Your Way.

Be part of a team that values compassion, empowerment, and making a real impact. Join us and help shape a brighter future—one life at a time.

Who we`re looking for

This is a hands-on position which has responsibility for delivering the following aspects of the HR function within a Dovida's Donegal office based in Riverfront

The candidate will play a key role in the success of the organisation by leading and supporting Caregiver Recruitment (Interviews), probation management, absence management, employee relations, compliance, Caregiver training, retention initiatives and ensuring all employee records are up to date and compliant.

Successful candidate will have following Traits & Abilities

• Ability to work closely with National office HR Team in implementing HR Projects/ policies at local offices.
• Work closely with GM & Operations Manager and provide HR/ER related guidance for any Caregiver issues.
• 3-4 years of experience as HR Administrator / Generalist /Specialist/ Coordinator
• Understanding of HomeCare/ Healthcare sector business in Ireland (Preferred)
• High level of accuracy and attention to detail.
• Ability to be innovative & implement new initiatives.
• Strong organisational and administration skills.
• Respects confidentiality where appropriate

What You'll do

Recruitment:

• Complete second round face to face interviews with candidates that have been successfully pre-screened by the recruitment shared services team
• Ensure newly recruited candidates are onboarded and assigned to initial shifts within the optimum timeframe
• Support National Hiring Week events

Employee Relations:

• Point of contact for employee queries and employee relations issues (phone and email).
• Offboarding: manage the process; return of company equipment, relevant documentation including exit interviews.
• Monitor and manage sickness and other unplanned absences.
• Manage, maintain, and enhance employee relations including staff benefits, events, staff morale and retention. Advise, guide and assist with employee relations issues, including investigations, grievances, disciplinary hearings and other formal meetings.

Employee Retention:

• Manage Caregiver probation process and seek feedback from Schedulers and Care Managers to inform process
• Develop employee engagement calendar for the year
• Manage the mid-year and annual appraisal process for Caregivers
• Coordinate Caregiver engagement meetings & events (e.g. Caregiver appreciation week, Caregiver of the Month, Summer event, Christmas event…) and promote annual engagement survey

HR Administration:

• Maintain employee files, compliant with employment law and brand standards and assist with annual audits.
• Ensure all HR policies, procedures and employee handbook are up to date and monitor staff compliance

Job Types: Full-time, Permanent

Additional pay:

• Yearly bonus

Benefits:

• Employee assistance program
• Sick pay
• Wellness program

Schedule:

• Monday to Friday

Application question(s):

• This is a permanent role. Do you now OR in future require work permit?
• This is completely an onsite role based in our Donegal office (Monday to Friday) are you comfortable with such working arrangement?

Work Location: In person