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Human Resources Coordinator

Posted on Sept. 13, 2025 by The Newbury Boston

  • Boston, United States of America
  • $27.0 - $30.0
  • Full Time

Human Resources Coordinator
Compensation Type: Hourly Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location:

The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street.

Overview:
The Human Resources Coordinator is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for accurate and timely completion of paperwork and the understanding and enforcement of company policies.
Responsibilities:
  • Explain insurance benefits, assist with completion of enrollment forms, and answer questions.
  • Compile Turnover Report, copy and distribute.
  • Enter payroll information on computer (wage information, changes).
  • Respond to unemployment claims, maintain unemployment logbook.
  • Maintain new hire, termination, transfer and promotion logbook.
  • Monitor and maintain Leave of Absence log.
  • Monitor Worker’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
  • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
  • Process paperwork for terminating employees.
  • Schedule New Hire Orientation.
  • Assist in Orientation – explain benefits, conduct tour of property.
  • Write articles and take pictures for property newsletter.
  • Assist with special projects; plan employee events (meetings, picnics, parties).
Qualifications:
Education & Experience:
  • A 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
  • College course work in related field helpful
  • Familiarity with and knowledge of employment laws are helpful.
Physical Requirements:
  • Long hours sometimes required.
  • Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements:
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

Advertised until:
Oct. 13, 2025


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