Information Technology Manager I
Posted on Sept. 25, 2025 by Franchise Tax Board State of California Sacramento
- Cape Town, United States of America
- $9387.0 - $12579.0
- Full Time
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113
Are you looking for a fast-paced and challenging position at the FTB that funds many important services to Californians? If so, Franchise Tax Board (FTB) is a great place to work because we also believe in leading with integrity, bringing our best, delivering excellence, contributing to community and becoming experts at what we do.
The position functions as the Windows Server Engineering - Unit A Manager, in the Technology Services Division's Infrastructure Services Bureau. The ITM1 has full management responsibility and serves in a management role under the general direction of the Assistant Bureau Director (ABD) and functions independently by planning, directing, coordinating and organizing the more difficult, critical, sensitive, technical, and highly specialized assignments and, reviewing implementation and conformance of IT programs with organizational policies and objectives.
The Windows Server Engineering Unit A Manager, through subordinate specialists, directs the activities of staff supporting, technical direction who are tasked with the maintenance, and support of the enterprise, to include Enterprise Tax System’s (ETS) technical software stack, comprised of both custom software and various Commercial-Off-the-Shelf (COTS) software products installed on roughly 20 technical environments that support the SDLC. Windows Server Engineering Unit A Manager provides supporting mission-critical 24x7x365 applications and services.
About the Technology Services Division (TSD). The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB.
Learn more about other FTB technical roles at this FTB microsite.
Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step-by-step instructions to apply, or contact us at IT.Recruit@ftb.ca.gov. Please include the job control (JC) number and the position title in the subject line.
Additional positions may become available (RPA 2526-00323).
Please complete this optional survey letting us know how you heard about this position by clicking here.
You will find additional information about the job in the Duty Statement.
Working Conditions
This position is eligible for limited remote working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. This is subject to change.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- INFORMATION TECHNOLOGY MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Job Code #:
JC-492410
Position #(s):
564-271-1405-XXX
Working Title:
Windows Server Engineering Unit A Manager
Classification:
INFORMATION TECHNOLOGY MANAGER I
$9,387.00 - $12,579.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians.
FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.
Department Website: http://www.ftb.ca.gov
Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to www.dhs.gov/e-verify.
CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/6/2025Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Franchise Tax Board
Classification and Hiring Unit
Attn: Raymond Basiri / IT Workforce
P.O. Box 550
Sacramento, CA 95812-0550
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Franchise Tax Board
Classification and Hiring Unit
Attn: Raymond Basiri / IT Workforce
9646 Butterfield Way
Sacramento, CA 95827
Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays)
07:00 AM - 06:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Other - If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under “Minimum Requirements” on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).
- Supplemental Application - In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than one type-written page in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of the page. Respond to the following supplemental statement(s):
Describe your technical, operational, and management experience with large scale platform support services. Include the specific technologies, complexity, and business criticality based on the desirable qualifications and duty statement.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements”.
We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.
- Strong supervisory and management skills to perform effectively in a complex environment with multiple competing priorities and demands
- Strong team leadership, staff development, interpersonal, problem solving and negotiation skills
- Expert knowledge of time management techniques to provide for efficient prioritization and completion of competing work assignments for self and subordinate staff
- Expert knowledge of supervisory and management principles, practices, and techniques to oversee the work activities of subordinate staff to ensure operations function effectively
- Managerial experience that demonstrates the ability to successfully apply organizational leadership, communicate clearly, facility decision-making, promote teamwork, and define and achieve success across multi-disciplinary stakeholder interests
- Experience developing and maintaining effective working relationships with executives, managers, and staff from diverse program areas that include representatives from all levels
- Experience planning, organizing, and managing multiple workloads
- Experience in managing all activities associated with the operations of complex large-scale IT services, emerging technology solutions, mission-critical systems, and platforms/environments
- Experience using MS Team Foundation Server (TFS)/Azure DevOps Server
- Experience working in highly complex environments that have competing priorities and demands
- Experience communicating effectively, orally, and in writing, analytical skills, including the ability to convey highly technical information in an understandable manner
- Demonstrated capacity to make critical and timely decisions on a variety of challenges in a fast-paced and changing environment
- Ability to exercise a high degree of initiative
- Ability to make decisions to resolve complex project issues
- Ability to analyze data and situations, reason logically and creatively, identify problems, draw valid conclusions, and develop effective solutions
- Ability to leads teams through organizational change
- Ability to work under pressure and ensure timely incident resolution and completion of projects
- Involvement in a diversity of activities, program areas, and/or positions that have provided you with a greater understanding and appreciation for the broader perspective of the department/enterprise
- Demonstrated performance encouraging positive relationships, creating high job satisfaction, encouraging success, showing understanding, and being trusting and supportive
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
In addition, Franchise Tax Board offers the following:
- Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities
- On site conveniences include: A variety of dining options
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: http://www.ftb.ca.gov
Human Resources Contact:
Classification and Hiring Unit
(916) 845-3608
Hiring Unit Contact:
Raymond Basiri / IT Workforce
(916) 845-5571
raymond.basiri@ftb.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Office
(916) 845-2860
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Instructions
A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:
- Completed employment information on the STD. 678, including the “From” and “To” dates, “Hours Per Week,” and “Duties Performed" fields for all jobs listed in the “Employment History” fields (resumes do not take the place of these fields on the STD. 678)
- All of the required documents listed in the “Required Application Package Documents” section
- The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account)
- A signature, if submitting a paper application package
Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview.
Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the “Application Instructions” section.
Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.
Examination Information
To apply for the Information Technology Manager I position(s) as a list candidate, you must first take the online Information Technology Manager I exam.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Advertised until:
Oct. 25, 2025
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