Information Technology Specialist Ii

• Knowledge of business analysis and project management principles and methodologies, the system development life cycle, and software testing practices
• Ability to document requirements effectively using non-technical terms and vocabulary that will be clearly understood by project teams and customers
• Excellent written and verbal communication skills
• Strong analytical, organizational, and problem-solving skills
• Experience resolving complex problems and issues
• Ability to develop and maintain excellent customer service
• Experience working in a team-oriented, collaborative environment
• Ability to adapt to change and act effectively under pressure
• Ability to execute sound judgment and exercise a high degree of independence and initiative in performing a variety of tasks
• Ability to produce technical documentation
• Experience utilizing Microsoft software, including SSRS, SharePoint, MS Office Suite, Visio and MS Project
• Experience leading and facilitating meetings with a diverse audience of both technical and non-technical participants
• Experience with project documentation including business analyses, project charters, software requirements, and process flows
• A relevant degree in Bachelor’s or master’s in Computer Science, Management, Business, Engineering, Project Management, or Mathematics
• Proven experience integrating, configuring, and managing COTS (Commercial-Off-The-Shelf) and SaaS (Software-as-a-Service) solutions in enterprise environments
• Experience designing integrations between disparate systems, including internal platforms and external vendor systems, using APIs, middleware, or ETL tools
• Ability to maintain consistent configurations across development, test, staging, and production environments
• Experience ensuring software and systems comply with security and data protection standards
• Proficiency in monitoring application/system health and performance metrics
• Experience collaborating with third-party vendors to resolve technical issues, facilitate system changes, or negotiate data access
• Knowledge of database structure, access control, and security best practices at the schema/table level
• Experience producing requirements documents, systems architecture and interfaces, data model diagrams, configuration management documents etc.
• Knowledge of principles of public administration, organization, analytical techniques and technical report writing; methods to conduct research, analyze and evaluate information, develop studies and prepare reports.
• Knowledge of state and CDT rules, regulations, policies, practices, and reporting criteria.
• Ability to apply creative thinking in the design and development of methods of processing information with IT systems.
• Ability to analyze information and situations, data and complex business systems, identify problems, reason logically and creatively, draw valid conclusions, and develop effective solutions.
• Ability to learn emerging technologies that may become necessary to support the organization's business and long-term strategic plan.
  

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.