Inside Sales Representative
Posted on Oct. 21, 2025 by Summit Materials
- Richmond, United States of America
- $nan - $nan
- nan
Overview
The Inside Sales Assistant provides administrative and sales support to the Sales Department by reviewing, verifying, and processing project orders in different systems. This role ensures data accuracy, maintains required documentation, assists with reporting and tax compliance, and performs general front desk and customer service duties.
Essential Duties and Responsibilities:
- Support a culture that promotes safety as a top priority while ensuring compliance with all federal, state and company regulatory policies and procedures.
- Review project and order information to verify accuracy, completeness, and proper documentation before processing.
- Enter and update project data in internal systems, ensuring pricing, tax, and escalation information are correct.
- Distribute completed project summaries and updates to the appropriate departments and team members.
- Review plans and specifications to identify key project requirements and share information with sales staff.
- Maintain and update project details, including materials, tax exemptions, and other related data.
- Run and distribute various sales and operational reports, such as project schedules, invoicing summaries, and escalation updates.
- Assist with cost updates, project adjustments, and special reporting as needed.
- Verify and maintain tax exemption certificates and ensure proper documentation for applicable projects.
- Store and retrieve project-related records, invoices, and supporting documents as needed for research or audit purposes.
- Answer incoming phone calls and emails for Sales, Dispatch, Quality Control, Billing, and Credit departments.
- Greet and assist visitors, vendors, and delivery personnel.
- Manage daily administrative tasks to support office efficiency and ensure smooth operations.
- Maintain the reception area and breakroom supplies, ensuring cleanliness and readiness for staff and visitors.
Benefits
- Recession Resistant Industry
- Consistent work, with a work/life balance
- Overtime Opportunities
- Paid Holidays
- Paid Time Off
- 401(k) Plan w/ employer match contribution
- Medical / Dental / Vision plan offered
- Life Insurance - Company Paid
- Short-term / Long-term Disability Insurance - Company Paid
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disability to perform the essential functions.
- High school diploma or equivalent required; Associate’s degree preferred.
- 2+ years of experience in an administrative, customer service, or inside sales support role.
- Strong attention to detail, organization, and accuracy.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word) or similar office software.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent written and verbal communication skills.
- Strong problem-solving and follow-up abilities. Effective conflict resolution skills and ability to present facts and recommendations effectively in oral and written form.
- Maintain customer confidentiality and follow company integrity guidelines.
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is frequently required to sit, use hands to finger, handle, and feel. The employee is frequently required to stand, walk, kneel, and bend. The employee must occasionally lift and/or move from 1-20 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.
While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is frequently required to sit, use hands to finger, handle, and feel. The employee is frequently required to stand, walk, kneel, and bend. The employee must occasionally lift and/or move from 1-20 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position operates in a professional environment. Standard equipment used for this role include laptop and desktop computers, copier/scanner/fax machines. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position operates in a professional environment. Standard equipment used for this role include laptop and desktop computers, copier/scanner/fax machines. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Get Hired
What to Expect During our Hiring Process
- Background Check
- Motor Vehicle Record Check
- 5-Panel Drug Screen
- Fit for Duty Baseline Physical (if applicable)
- Paid Orientation
- A great team to support you throughout your career with Summit Materials companies!
Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now!
Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We'repassionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.
At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.
Advertised until:
Nov. 20, 2025
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