Install Inspection And Compliance Coordinator

Grow with us! 1-800 Hansons is a top ranked home improvement company that is continuously growing and expanding. We are looking for individuals who want to learn the business and receive the guidance to continue to advance within the company.

The purpose of the Install Inspection & Compliance Coordinator is to support the install operations of the organization by ensuring compliance in several areas of the install process, including the administrative onboarding of new install partners, requested add on payment processing, and installation completion requirements. The Install Inspection & Compliance Coordinator will touch installation operations in all branch locations but will be focused solely on compliance within these tasks.

We Offer:

• $20-$22/hour with weekly pay via direct deposit
• Full-time opportunity working Monday-Friday from 8am-5pm EST
• Eligible for Health Benefits at 30 days of employment (medical, dental, vision, life, critical, accident, short-term & long-term disability)
• Eligible for 401k w/company match at 90 days of employment
• Paid time off with rollover of unused hours yearly
• Holiday pay at 30 days of employment
• Tools provided to develop and grow within the company
• Employee referral bonuses up to $1,500/hire
• Customer referral bonus of $500/customer resulting in an install
• Employee as well as Friends & Family Discounts
• Annual Summer Picnic w/opportunities to win weekly prizes and a grand prize of $5,000.00
• Committees to join to continue the company culture (fun committee and/or well-being committee)

What You’ll Do:

• Ensure new Install Partner paperwork compliance and completion
  • Validate that all required documents are received and correctly completed
  • Enter new crews into the company systems
  • Monitor crew information for expiring insurance or other requirements
  • Communicate with management and crews if additional information is needed
• Ensure additional requests for payment by install partners are processed timely and accurately
  • Enter project add-ons into the company system for review and approval
  • Confirm that all additional work has been properly recorded and authorized
  • Ensure payment is processed for the additional work completed
• Ensure installer compliance with job completion requirements
  • Ensure final job photos are uploaded
  • Ensure completed lead forms are uploaded
  • Ensure any other supporting documents are uploaded
  • Complete system required entry tasks to ensure installation partners receive approval for payment

What We Need:

• Minimum of one (1) year of professional work experience in an administrative role
• Must be proficient in basic computer skills, including Microsoft, data entry, email, etc.
• Must be highly detail oriented
• Must have strong organizational and follow up skills
• Must be able to communicate clearly and professionally with team members and install partners
• Must have basic math skills: must have the ability to calculate job costs
• Must be able to work independently as well as part of a team

Additional Preferred Qualifications:

• Experience in the home improvement industry
• Experience in a compliance-related role in which validating information was involved

Core Values: Helping Customer Love Where They Live

The person in this position must have a commitment to reflect on the Company’s core values, which include:

• Get it Done – Fast, Right & Now
• Strive for Five – Go Above & Beyond
• Be a Problem Solver – Own it to Resolve it Today
• Care – Embrace Diversity and Treat Everyone with Priority, Respect & Integrity
• Communicate – Call / Answer / Reach the Customer

Physical Requirements:

• Must be able to remain sitting in a stationary position for prolonged periods
• Requires the ability to move about inside the office
• Must be able to move items weighing up to 25 pounds
• Must be able to communicate effectively with staff, customers, vendors, and the public
• Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer

Hours/Schedule:

Full-time, 40 hours per week/52 weeks per year. Standard hours are M – F, 8:00am – 5:00pm EST but due to cyclical nature of position, some overtime, including evening and weekend hours, will be required to complete projects under deadlines. Some local and statewide travel may be required.

It is the policy of 1-800-Hansons not to discriminate against age, color, sex, sexual orientation, gender identity, disability, national origin, race, religion, or veteran status.

#HansonsHP