It Field Technician - Computer/It/Network Support

To all interested candidates,

* Please note: To be considered for this position, you must complete the required Indeed assessments of "Technical Support" and "Attention to Detail".

M&H Consulting LLC, an IT consulting firm in Massachusetts, is looking to fill a position for a field computer and networking technician. This position requires the employee to travel extensively to client sites on a daily basis in the North Shore, South Shore, Boston, and Metro West areas. Yearly salary starts at $50,000. A bachelor's degree is preferred for consideration, but not required, and strong reasoning, troubleshooting and communication skills are a must. Benefits include paid vacation time, paid sick time, a simple IRA plan with a company match, gas mileage payments, health coverage, dental reimbursement, paid smart phone, and quarterly bonuses. Details on the job description are included below. We are looking to fill this position as soon as possible.

Thank you.

Computer and Network Technician

Salary/Wage: Yearly salary starts at $50,000

Benefits: Paid vacation time, paid sick time, a simple IRA plan with a company match, gas mileage payments, health coverage, dental reimbursement, paid smart phone, and quarterly bonuses

Status: Full Time, Employee, Salary

Job Category: Computer Services

Minimum Relevant Work Experience: Entry level, experience preferred

Minimum Education Level: Associates Degree

Job Description:

Maintains clients' computing and overall technical environment by identifying system requirements; installing upgrades; monitoring system performance, and resolving issues as they arise.

Preferred Skills/Qualifications (knowledge of most of these is required):

• Server Operating Systems
• PC and Apple Environments
• Routers
• Port Forwarding (NAT)
• System Administration
• Network Hardware/Software Configuration
• Email Systems
• DNS
• DHCP
• Remote Access (VPN, Remote Desktop Connection, Terminal Server)
• Various Software Installations
• Battery Backups
• Online Backups
• Computer Hardware Installation/Replacement

Duties:

• Establishes system specifications by conferring with users; analyzing work flow, access, information, and security requirements; designing system infrastructure.
• Establishes system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; defining system and operational policies and procedures.
• Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to vendor.
• Secures system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation.
• Prepares users by designing and conducting training programs; providing references and support.
• Upgrades system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.
• Meets financial requirements by submitting information for budgets; monitoring expenses.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Protects organization's value by keeping information confidential.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Work Location: On the road