Junior Account Manager

About FAIRTIQ

FAIRTIQ is making public transport ticketing as simple as possible. With our geo-based app, thousands of people travel every day across Switzerland, Liechtenstein, Denmark, and other countries – without worrying about zones, tariffs or tickets.

With a team of 140+ employees in seven countries, we continuously develop and scale our solution, driven by one goal: to make mobility more accessible, smarter, and more user-friendly.

Join us and help shape the future of mobility as our new

Junior Account Manager (d/f/m) 80–100%

Are you passionate about building relationships, creating value for customers, and shaping the future of mobility in Switzerland? At FAIRTIQ, we are looking for a Junior Account Manager to support and grow our partnerships in the Swiss public transport market.

In this role, you are the voice of FAIRTIQ for our partners. You will strengthen existing relationships, spot opportunities and actively help our partners get the most out of our solutions.

What you’ll do

• Build, maintain, and grow long-term relationships with public transport partners across Switzerland
• Proactively advise partners and identify opportunities to create additional value with FAIRTIQ solutions
• Prepare offers and support commercial discussions
• Take ownership of administrative and coordination tasks to ensure partner management running smoothly
• Actively contribute to improving internal processes and ways of working
• Work closely with Product Management, Marketing, and other internal teams to turn partner needs into reality
• Meet partners regularly – remotely or on site – and you are happy to travel within Switzerland around 2–4 times per month

What you bring

• A completed degree or further education in business, marketing, tourism, or a comparable field
• 1–3 years of experience in account management, sales, customer success, or a similar role – ideally in tech, mobility, or public transport
• Very good French and English skills, allowing confident communication in a professional environment. Very good German skills are a strong advantage; additional languages are a plus.
• A passion for talking to customers and building trust-based, long-term relationships
• A proactive, hands-on mindset and a sense of ownership
• Clear, confident and professional communication skills
• Curiosity about digital products and innovative technologies
• A structured, reliable and results-driven approach to work
• Knowledge of the Swiss mobility market or an existing network is a strong advantage

Why FAIRTIQ?

• Work on a highly innovative, market-proven product that is transforming public transport
• Become part of a fast-growing, international scale-up company with real impact
• Join a collaborative, supportive, and down-to-earth team
• Enjoy full flexibility: remote, hybrid, or from our offices in Bern or Zurich, with flexible working hours
• Choose your workload: 80–100%
• Receive a personal development and training budget
• Benefit from public transport discounts

At FAIRTIQ, we don’t just accept difference, we celebrate it, we support it, and we thrive from it for the benefit of our employees, our products and our community. FAIRTIQ is a proud equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

Data Protection - Your personal data will be held by Fairtiq for a maximum of 12 months. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. Please contact dataprotection@fairtiq.com if you wish for your data to be removed.