Junior Sales Associate

Junior Sales Associate – Travel Specialist (Hybrid, Full-Time)
Location: Ireland-based (hybrid work model – approx. 50% office-based or attending team meetings)
Company: Celtic Vacations | www.celticvacations.ie
Reporting to: Sales Manager

Primary Office:
1st Floor, Building Two, The Green
Dublin Airport Central, Swords
Co. Dublin, K67 E2H3, Ireland

About Us
Celtic Vacations is a leading provider of high-quality, personalized self-drive and chauffeur travel experiences across Ireland, Scotland, and the UK. Our team of destination specialists craft custom itineraries for a predominantly North American clientele, helping them explore the heart and soul of the Celtic Isles with care, creativity, and authenticity.

We’re currently recruiting for an Junior Sales Associate to join our fast-paced and collaborative team. This is an ideal role for a self-starter looking to launch a career in travel sales and gain hands-on experience in the tourism and hospitality sector.

Key Responsibilities

• Handle inbound sales enquiries via phone, email, and web leads
• Create and refine custom itineraries for self-drive and guided vacations
• Manage hotel reservations, car rental bookings, and driver-guide scheduling
• Conduct follow-ups with warm leads and manage client expectations
• Liaise with suppliers and build relationships with partner hotels and service providers
• Use booking systems and CRM platforms to generate quotes, process payments, and issue confirmations
• Deliver excellent customer service through every interaction
• Provide destination insight and travel advice with a strong focus on Ireland and the UK
• Work closely with the Sales Manager and wider team on client communications and performance tracking

What We’re Looking For

• Strong interest in the travel and tourism industry
• Solid understanding of Ireland’s geography, culture, tourism, and hospitality landscape
• Comfortable managing a varied workload with overlapping deadlines
• Flexible approach to working hours, including occasional evening calls with North American clients
• Excellent communication skills – written and verbal
• Confident phone manner with a customer-first mindset
• Ability to multitask and adapt to a fast-paced environment
• Strong attention to detail and a proactive attitude
• Tech-savvy: familiar with Google Workspace, CRM systems (e.g. Monday, Salesforce), VOIP systems, MS Teams, and online booking engines
• Previous experience in travel, tourism, or customer service a plus, but not essential

Additional Requirements

• You must be based in Ireland – this is essential
• This is a hybrid role: approximately 50% of your time will involve working from our Dublin office or attending scheduled team meetings at other designated venues
• A suitable home working environment (quiet, professional, with stable internet) is required and may be subject to screening
• You may also be asked to attend off-site meetings, events, or familiarisation trips across Ireland as required by the Sales Manager or Managing Director

What We Offer

• Hybrid work model with built-in flexibility
• Paid workcations, team outings, and industry familiarisation trips
• Ongoing training and professional development opportunities
• Expense coverage for agreed work-related costs
• Career growth potential in a supportive, close-knit environment
• Meaningful work helping clients experience the best of Ireland and the UK

How to Apply
Send your CV and a short cover letter explaining why you’re interested in the role to info@celticvacations.ie. Applications will be reviewed on a rolling basis.

Job Type: Full-time

Pay: From €26,000.00 per year

Additional pay:

• Bonus pay
• Commission pay
• Performance bonus
• Yearly bonus

Benefits:

• Bike to work scheme
• Company events
• Company pension
• Employee discount
• On-site gym
• On-site parking
• Sick pay
• Work from home

Schedule:

• 8 hour shift
• Flexitime
• Holidays
• Monday to Friday
• Weekend availability

Application question(s):

• How confident are you in your general knowledge of Ireland on a scale of 1 - 10 ?
• Do you have experince in our industry or similar?

Education:

• Bachelor's (required)

Willingness to travel:

• 50% (required)

Work Location: Hybrid remote in The Green Dublin Airport Central, Swords, CO. Dublin

Reference ID: Junior-Sales-Associate