Key Accounts & Business Manager

Are you a natural relationship builder with a passion for high-end service and driving business growth?

A leading provider of luxury transfers and bespoke tours across NZ, is seeking a Key Accounts and Business Manager to lead our reservations and operations team while focusing on strengthening and expanding our client base.

About the Role:

Based in Queenstown, this is a hands-on, client-focused leadership position. You’ll be the key point of contact for our inbound partners, corporate accounts, and concierge networks, while actively pursuing new business opportunities and refining service delivery in a dynamic and fast-paced tourism environment.

Key Responsibilities:

· Manage and nurture relationships with key accounts and travel trade partners

· Manage contracting between our business our clients and trade partners

· Proactively identify and secure new business opportunities

· Oversee the reservations and operations team to ensure seamless service delivery

· Develop proposals, pricing, and itineraries tailored to luxury clients

· Work closely with senior management on business strategy and growth

· Represent Limousine South at industry events, trade shows, and networking opportunities

· Support daily operations of the business and manage the reservations and office team

Key Attributes:

· Has proven experience in sales, client relationship management, or tourism account management

· Understands the demands and standards of luxury travel and transport

· Is confident working with high-end clientele and travel agents

· Has excellent organisational, communication, and leadership skills

· Can work independently, take initiative, and make decisions under pressure

· Is familiar with tourism booking systems and has strong commercial awareness

Must Haves:

c. 2+ years of tourism experience

Degree qualification or equivalent level of experience

5+ years of business development or tourism management experience

Previous transport (fleet management) experience

Previous attendance at an international tourism trade show, such as TRENZ

Preferred

To have a valid kiwi license and p-endorsement for class 1 (or higher) vehicles

Tourism experience around Queenstown and the Otago region

Previous tour guiding experience preferred

Previous experience with tourism / activity provider booking software such as Limo Anywhere, Rezdy, FareHabour, etc.

Minimum Skills

Computer literate in Microsoft Office

Light experience in website development

Light design work (e.g. use of Canva or Adobe Suites for production of marketing materials)

SEO and keyword management

Strong Soft-skills

Confident character

Strong written

Hours

This job is predominantly officed based work

Minimum hours of 40hrs per week, with some out of hours duties across 7 days.

Must be flexible across all days of the week including the weekend.

Apply Now:

If you're passionate about luxury travel, business development, and delivering outstanding service, we’d love to hear from you.

Note, this job aligns closely to the ANZSCO 112132 Business Development Manager

Job Types: Full-time, Fixed term contract

Pay: $100,000.00 per year

Ability to commute/relocate:

• Queenstown-Lakes District, Otago: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor Degree (Preferred)

Work Location: In person