Lead Cleaner / Field Operations Manager (Working Manager Role)

Job Summary

YassClean is a growing residential cleaning company building a repeatable, high-quality operating system that can be scaled across multiple markets.

We are hiring a Lead Cleaner / Field Operations Manager — a hands-on, working leader who will clean, train, manage, and help build the standard operating process that becomes the model for future locations.

This is a player-coach role. You will be in the field regularly, setting the standard, fixing problems, and leading by example.

If you are looking for a desk-only management role, this is not it.
If you want to help build the system others will eventually follow, keep reading.

Core Responsibilities

Cleaning & Training (Primary)

• Perform residential cleanings regularly
• Lead by example in the field
• Train new hires hands-on
• Retrain team members when quality slips
• Define and demonstrate “what great looks like”

Field Management & Scheduling

• Manage daily field schedules and last-minute changes
• Handle call-outs and reassign coverage
• Step in to clean when coverage is short
• Ensure jobs are completed on time and to standard

Quality & Accountability

• Conduct quality checks during and after jobs
• Review before/after photos
• Address performance issues immediately
• Hold cleaners accountable to established standards

Process & Standard Building

• Help document and refine cleaning and field SOPs
• Contribute to building a standardized, repeatable process that can be trained and replicated
• Provide feedback to improve efficiency, quality, and consistency
• Help shape the operating playbook that future teams will use

What This Role Is NOT

• ❌ Desk-only management
• ❌ Sales or marketing
• ❌ Office admin or payroll

This role owns field execution and standards.

Why This Role Is Different

You are not just filling shifts — you are helping build the core operating process of a company designed to scale.

Strong performance in this role puts you in consideration for:

• Expanded leadership responsibility
• Future market or regional oversight
• Training leadership roles
• Long-term growth opportunities as the company expands

This is an opportunity to be an early, trusted operator, not just an employee.

Qualifications

• Prior residential cleaning experience required
• Experience training or leading others preferred
• Ability to use CRM tools on desktop and mobile apps.
• Comfortable managing schedules and people
• Strong communication and decision-making skills
• Willing and able to clean regularly
• Reliable transportation required

Compensation

• Tips and incentives for Google reviews and referrals
• Performance bonuses tied to quality and team stability
• Predictable schedule with real authority

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Opportunities for advancement
• Paid training
• Professional development assistance

Application Question(s):

• A cleaner calls out the morning of a job, and the remaining team member is known to struggle with quality when working alone. How do you handle coverage and quality in this situation?

Experience:

• Residential cleaning: 3 years (Required)

Language:

• English (Required)

Ability to Commute:

• Morris County, NJ (Required)

Work Location: In person