Lead Hr Business Partner - Canada

About the Team

Our Human Resources team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company's core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives. Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our Associate Workplace Experience!

About the Location

Collaborative Work Environment:
At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote "flex day" (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

Onsite Position:

This position is considered to be Fully Onsite, work is to be done onsite at a PetSmart location (Phoenix Home Office, PetSmart stores, Merchandise Development Center, Distribution Centers or another PetSmart site).

Field Position:

This position is considered Field based and is considered to be a blend of onsite and remote work activity. Field associates will spend their time both traveling to and spending time in various PetSmart locations and can expect to be asked to travel to Phoenix Home Office periodically throughout the year. Field associates typically work out of their home office when not traveling as outlined above.

About the Job

SUMMARY

The Lead Human Resources Business Partner, Canada is a strategic business partner to the President of Canada, associates and leaders at the PetSmart Canada Home Office (CHO), Canada Regional Vice President, and the Canada field region. This position is a proactive, solution-oriented HR leader focused on driving value to the business. This value will be built on creating a foundation that factors in elements of organizational development, talent management, change management, organizational design, and creating business cases to prove out organizational initiatives and projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides strategic HR support to President of Canada, the Canada Home Office, Canada Regional Vice President, and the Canada field/store region.
• Provides leadership, guidance, and counsel on matters related to talent, organizational change, human capital, employee engagement, development, associate relations, and culture to CHO and field/store teams.
• Assesses HR implications of the business strategy, identifies opportunities to further meet business needs, and designs solutions.
• Is a credible coach and confidante to these leadership teams, as well as a strong associate advocate.
• Develops and executes HR plans, processes, and programs aligned with business objectives, including organizational design, succession planning, talent management/acquisition, goal alignment, employee engagement and communications.
• Provides guidance to leadership on talent management/development and succession planning to ensure the right talent capabilities and bench strength are developed to support the business.
• Provides counsel on associate relations in partnership with Associate Relations, the business, and Legal.
• Uses relevant business data to create justifications, provide metrics, and create business cases to communicate and/or develop strategic HR programs.
• Serves as change management advocate to positively impact organizational effectiveness; provides guidance and coaching to leadership team on change management;
• Drives and enables cultural transformation to support a progressive, diverse, and inclusive environment aligned with our values
• Collaborates with other HR partners and leaders to share best practices, critical needs issues, and initiatives.
• Provides coaching and guidance to managers on organizational development related matters, including organizational analysis, strategy, structure and key processes to support organizational/business needs
• Coaches and advises on appropriate strategies, programs, and tools to enhance organizational performance and employee engagement
• Collaborates with senior colleagues and shared resources in the centers of expertise in order to apply sufficient HR resources to meet the business needs.
• Maintains accurate employee data, headcount, and payroll information
Facilitates development and team building sessions, such as new leader assimilations and leadership courses.

EDUCATION and/or EXPERIENCE

• Bachelor's degree in Business or related field from a four-year college or university preferred.
• Minimum of 5 - 10 years of experience supporting executive-level clients in an HR generalist capacity.
An equivalent combination of education and experience may substitute for the minimum qualifications.

SUPERVISORY RESPONSIBILITY

• None

TECHNICAL SKILLS

• Demonstrated experience in business partnership.
• Demonstrated strategic thinking and delivery with proven, measurable results.
• Strong talent management, leadership development, performance management, and org development experience.
• Must be able to prioritize multiple, conflicting priorities with a proactive approach and enterprise focus.
• Demonstrated success in creating an environment of trust with clients where integrity is unquestioned; can effectively utilize negotiation and conflict resolution skills when needed.
• Ability to analyze HR metrics for use in developing goals and driving key business strategies and objectives.
• Excellent interpersonal, influencing and communications skills with all levels of the organization required.
• Maintains knowledge of Canada industry trends, employment legislation, and ensuring business compliance.
Proficiency in using Microsoft software: Excel, Word, PowerPoint.

CERTIFICATES, LICENSES, REGISTRATIONS
CHRP (Certified Human Resources Professional) or CHRL (Certified Human Resource Leader) certificate preferred.

PHYSICAL DEMANDS and WORK ENVIRONMENT

The physical demands and work environment are characteristic of those found in a typical office environment. Reasonable accommodations may be made to enable those with disabilities to perform essential functions.

Additional Job Considerations

• This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
• On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

• This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.

About the Culture

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

We're more than a workplace, we're Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what's right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet-friendly environment , bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• "Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• "Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more
• "Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more
  

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.