Logistics Manager

Description

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  Learn our logistics systems, processes, and standard operating procedures.
• Shadow team leaders and key staff to understand workflows, inventory management, shipping, returns, and compliance.
• Gain familiarity with vendor management, performance metrics, and department KPIs.

• 
  Independently manage daily logistics operations with professionalism, efficiency, and accuracy.
• Monitor and support team performance to meet operational KPIs and SLAs.
• Ensure smooth coordination between Warehouse, Check-In, Breakdowns, Returns, and Marketplace logistics teams.
• Develop your teams through coaching, mentoring, and regular performance feedback.

• 
  Take ownership of process improvement initiatives to optimise efficiency, reduce costs, and improve operational quality.
• Implement data-driven decision-making across logistics workflows and team management.
Foster a high-performing, motivated, and engaged logistics team.

• 
  Lead the logistics department to deliver smooth, efficient, and compliant operations across all European fulfilment centres.
• Manage team performance, KPIs, and operational SLAs to meet business objectives.
• Oversee inventory management, vendor relations, and process improvement initiatives.
Ensure operational compliance with health, safety, and environmental standards.

• 
  Develop, coach, and support logistics team members to reach their full potential.

Key Responsibilities

• Lead, motivate, and coach multiple logistics teams, including Warehouse, Check-In, Breakdowns, Returns, and Marketplace Logistics.
• Manage scheduling, workloads, and department workflows.
• Oversee inventory control, including monitoring stock levels, restocking, and demand forecasting.
• Manage relationships with logistics suppliers and third-party providers to ensure high-quality, cost-effective service.
• Ensure compliance with legal, regulatory, and health & safety standards.
• Drive process improvements and implement best practices to enhance efficiency and reduce risk.
• Prepare regular performance and operational reports for senior management.
• Collaborate with internal teams to resolve logistics-related issues affecting customer satisfaction.
• Monitor budgets and implement cost control measures without compromising service quality.

Skills, Knowledge and Expertise

• Proven experience in logistics or supply chain management, including at least 2 years in a leadership role.
• Strong understanding of logistics software and tools (TMS, WMS, ERP).
• Experience managing transportation, inventory, warehouse, and returns operations.
• Strong problem-solving and process optimisation skills.
• Excellent leadership, communication, and negotiation skills.
• Ability to manage multiple projects and priorities simultaneously.
• Data-driven with excellent attention to detail and analytical skills.
Resilient, adaptable, and positive attitude.

• Certifications such as APICS CPIM, CLTD, or Six Sigma.
• Experience in a fast-growing scale-up or operational warehouse environment.
• Knowledge of budget management and cost optimisation strategies.

Equal Opportunities

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