Medical Administrator/Receptionist

Bracken Family Practice are on the lookout for a Medical Administrator/Receptionist on a full time basis for 4 days per week .

Days required: Monday, Tuesday, Thursday and Friday.

Socrates experience is desirable but not essential.

Salary will depend on experience.

You must have minimum 2 years experience as a Medical Receptionist or Administrator, preferably in a GP Practice. Full training will be provided upon commencement. Applicants not meeting this criteria will be rejected.

Key responsibilities of the Medical Receptionist:

• General admin duties including scanning reports, test results and correspondence, photocopying and filing
• Registering new patients & creating charts
• Preparing new appointments and pre-treatment packs
• Booking and confirming patient appointments by phone or email
• Preparing charts for doctors clinics
• Liaising with doctor re patient queries
• Managing doctor’s schedule as appropriate
• Dealing with patient queries by phone or email on a daily basis
• Processing patient medical records
• Providing reception cover for daily breaks/annual leave as required, which includes taking payments and issuing receipts
• Faxing/emailing results to GP’s/clinics
• Covering and preparing other doctors clinics when secretaries are on annual leave
• Supporting with administrative tasks
• Supporting and building customers numbers within the practice

What are we looking for?

• A motivated individual who has the ability to work on their own initiative
• Excellent telephone manner, communication and interpersonal skills
• IT proficient with MS office skills
• A reliable individual with strong understanding of the importance of confidentiality and discretion
• Excellent office administration and organisational skills
• Professional and friendly manner
• Excellent typing skills with strong attention to detail and accuracy
• The ability to manage patient needs in a fast-paced environment

Job Types: Full-time, Permanent

Pay: €15.50 per hour

Expected hours: 34 per week

Benefits:

• Company events
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Balbriggan Co Dublin: reliably commute or plan to relocate before starting work (required)

Experience:

• Administration: 2 years (required)

Work Location: In person

Application deadline: 31/07/2025