Medical Assistant (W-2, Hourly)

About Us

Bliss Progressive Psychiatry is a private, integrative mental health practice led by Mandy Bliss, MSN, APRN, FNP-BC, PMHNP-BC. We specialize in personalized psychiatry, hormone health, and IV ketamine therapy in a calm, compassionate environment.

We are out-of-network with insurance and focus on high-quality, patient-centered care — not volume or speed.

We’re seeking a skilled Medical Assistant (or LPN) who is kind, intelligent, organized, and eager to take ownership of both clinical and administrative support in a small, specialized setting.

Position Summary

The Medical Assistant will be responsible for supporting patient care and managing daily office operations so the provider can focus fully on clinical treatment. This role is ideal for someone who values independence, professionalism, and compassion — and who wants to grow under the mentorship of a thought leader in integrative psychiatry.

Key Responsibilities

• Prepare, room, and manage patients for appointments and treatments

• Start and manage IVs for ketamine therapy (training provided)

• Maintain accurate patient documentation and pre-charting in Healthie (EHR)

• Triage calls, emails, and pharmacy requests with empathy and precision

• Manage scheduling, patient paperwork, and medical record coordination

• Prepare letters, process prior authorizations, and assist with disability/FMLA forms

• Run KASPER reports and collect urine drug screenings (training provided)

• Maintain clean, calm, and organized patient areas

• Support a quiet, professional, patient-first environment

Minimum Qualifications

• At least 1 year of experience as a Medical Assistant or Licensed Practical Nurse (LPN)

• Excellent organizational and communication skills

• Compassionate and professional demeanor with strong boundaries

• Comfortable working independently and taking initiative

• Willingness to learn IV placement (training provided)

• Experience with psychiatry, behavioral health, or integrative medicine is a plus

• Must be comfortable working in an out-of-network, direct-pay practice

Schedule

• Monday, Wednesday, Thursday, Friday: 8:00 AM – 5:00 PM

• Tuesday: 12:00 PM – 5:00 PM

• One Saturday per month: Paid at time-and-a-half

Compensation & Benefits

• Competitive hourly W-2 pay (based on experience)

• Performance-based and year-end bonuses

• One paid day off for your birthday

• One week paid vacation + five optional unpaid personal/sick/vacation days

• Paid IV training and professional growth opportunities

Why Work With Us

This role offers the opportunity to learn directly from Mandy Bliss, a dual-certified psychiatric and family nurse practitioner recognized for her integrative approach to mental health and hormone care. You’ll gain exposure to innovative treatments, including IV ketamine therapy, and experience true patient-centered medicine — without the constraints of insurance-driven care.

Learn more at www.blisspsych.com.

Job Type: Full-time

Base Pay: $18.00 - $20.00 per hour

Expected hours: 38 per week

Benefits:

• Paid time off
• Paid training

Education:

• High school or equivalent (Required)

Experience:

• Meidcal Assistant or Licensed Practical Nurse: 1 year (Required)
• Starting IVs or willingness to train: 1 year (Required)
• outpatient or private practice setting: 1 year (Preferred)
• psychiatry, behavioral health, or integrative medicine: 1 year (Preferred)

License/Certification:

• CMA, RMA, or LPN License (Required)
• BLS Certification (Required)

Work Location: In person