Medical Receptionist

Job Summary
Busy Family Physicians' office is looking for a full-time Medical Receptionist.

Responsibilities

• Greet patients and visitors in person, screening for infection prevention procedures that may be required
• Maintain waiting room area and reception area including
• Answer incoming phone calls, emails and contact patients
• Screen calls, visitors and patients to determine nature of request or problem, seeking RPN/RN/MD advice before providing medical advice
• Process and distribute incoming documents that arrive by mail, fax, e-fax, email
• Manage PSSuite EMR schedule for physicians and TVFHT staff who work onsite: schedule, reschedule and cancel appointments; book meetings and events
• Enter and retrieve patient information fromTelus PS Suite Electronic Medical Record (EMR), ensuring privacy and confidentiality or personal health information within and outside the office
• Communication with other medical offices and health care facilities
• Communicate and implement office policies to patients
• Invoice and record payments for non-OHIP bills (including patients, insurance companies, lawyers, service canada and WSIB)
• Process and reconcile financial transactions
• Perform OHIP EDT Billing Transmission and Reconciliation, when required
• Maintain and update EMR address book
• Ensure patient OHIP Health Card information is kept up to date and valid
• Order and maintain office supplies
• Assist with related duties as needed

Qualifications
- Strong communication skills

- Vulnerable sector criminal record check

- Confirmation of immunization status consistent with Public Health Ontario guidelines for health care workers

- Telus PS Suite EMR experience is an asset

- Medical office experience or education is an asset

Job Type: Full-time

Expected hours: 37.5 per week

Schedule:

• Monday to Friday

Ability to commute/relocate:

• St. Thomas, ON N5R 5J5: reliably commute or plan to relocate before starting work (preferred)

Location:

• St. Thomas, ON N5R 5J5 (preferred)

Work Location: In person

Application deadline: 2025-05-01