Medical Receptionist

South Dublin Podiatry is a leading Podiatry and Chiropody clinic dedicated to providing exceptional care in a friendly, professional environment. We are currently looking for two enthusiastic and reliable staff members to join our Patient Care Team. This is a job share role, working 2 days one week and 3 days the following week on rotation, Mon to Fri 8am - 6pm.

As the first point of contact for our patients, this role is key to ensuring smooth daily operations and delivering a warm, welcoming experience at every visit. You will work closely with our podiatrists and operations manager to support both patient care and the wider clinic team.

What You’ll Be Doing:

• Managing the daily appointment schedule to ensure smooth patient flow
• Handling a high volume of phone calls and emails with professionalism and care
• Processing invoices and payments, managing end-of-day cash balancing
• Maintaining a clean, organised front-of-house and waiting area
• Providing clear and friendly communication between patients and podiatrists
• General admin duties such as scanning, shredding, and stock control
• Managing complaints and escalating where appropriate

What We’re Looking For:

• A friendly, people-focused professional with excellent customer service skills
• Organised and able to multitask in a busy clinic environment
• Confident using computers and clinic software
• Discreet, trustworthy, and respectful of patient confidentiality
• Empathetic, with a strong understanding of patient care needs
• A proactive team player who can also work independently
• Excellent written and verbal communication skills
• Eager to learn and grow within the role

What We Offer:

• A supportive, welcoming team environment
• Full training provided
• Opportunities for upskilling and professional development
• Competitive salary (dependent on experience)
• Regular staff meetings
• Work life balance - no weekends or bank holidays
• Quarterly social events
• Employee Assistance Programme
• Free Onsite Parking

Fluent spoken and written English is essential for this role.

Please send CV and cover letter outlining why you would be suitable for the position to danielle@southdublinpodiatry.com

Please note: Due to high application volume, only candidates shortlisted for interview will be contacted.

Job Type: Part-time

Pay: €14.00-€17.00 per hour

Expected hours: 20 – 30 per week

Experience:

• Medical receptionist: 1 year (required)

Language:

• fluent English (required)

Work Location: In person

Application deadline: 19/07/2025